Informacijski sistem v elektronskem zavarovalništvu

diplomsko delo

Brigita Berghaus (Author), Samo Bobek (Mentor)

Abstract

Živimo v razvitem svetu in danes prav nobeno podjetje ne more poslovati brez računalnika in z njim povezanim spletnim mestom. Zato smo prav v nalogi spoznali elektronsko poslovanje in z njim povezano elektronsko zavarovalništvo, ki se vse bolj razvija in uveljavlja. V uvodnem delu smo opredelili področje in opis problema, navedli smo cilje in osnovne trditve, predpostavke in omejitve raziskave ter predvidene metode raziskovanja. V nadaljevanju smo opredelili pojem elektronskega poslovanja, ki izhaja iz angleškega izraza »electronic commerce« ter opisali, kako se je začel razvoj elektronskega poslovanja. Navedli smo prednosti, slabosti, oblike in model e-poslovanja. V osrednjem delu smo opredelili zavarovalništvo, pojem zavarovalništva in predstavili različne vrste zavarovanj. Spoznali smo osnovne pojme zavarovanj ter navedli, kaj določa Zakon o zavarovalništvu. Ugotovili smo, da zavarovalnice potrebujejo za uspešno in učinkovito poslovanje dober informacijski sistem ter da morajo podjetja zaradi vse večjega konkurenčnega boja ponujati svoje izdelke oz. storitve preko spleta. Poslovanje preko spleta zmanjšuje stroške. Med drugim smo opisali tudi ovire in prednosti elektronskega zavarovalništva ter navedli, kako se je elektronsko zavarovalništvo uvedlo v Sloveniji. Ker smo v nalogi povezani z računalnikom in internetom, smo predstavili metode oglaševanja, elemente spletne strani ter kriterije dobre spletne strani. Zadnji del smo namenili Zavarovalnici Maribor in njeni predstavitvi. Najprej smo na kratko predstavili Zavarovalnico. V nadaljevanju smo predstavili spletno stran Zavarovalnice Maribor, ki je podrobneje analizirana glede na kriterije dobre spletne strani. Na koncu je predstavljena še ponudba zavarovanj preko spleta s primeri obrazcev.

Keywords

elektronsko poslovanje;zavarovalništvo;zavarovalnice;informacijski sistemi;spletne strani;ponudba;

Data

Language:	Slovenian
Year of publishing:	2011
Source:	Maribor
Typology:	2.11 - Undergraduate Thesis
Organization:	UM EPF - Faculty of Economics and Business
Publisher:	[B. Berghaus]
UDC:	368:004
COBISS:	10656540
Views:	2451
Downloads:	252
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Information system in electronic insurance industry
Secondary abstract:	We live in a developed world and there is no company who could run its business without a computer and a web site. Therefore electronic business is introduced in the thesis and related electronic insurance industry which is becoming more and more important. In the introduction part we defined the scope of the problem, specified goals and basic assumptions, hypothesis and limitations of the research and expected methods for the research. Further on the term of electronic commerce is introduced and we described how it all began. We stated what are the advantages, disadvantages, types and models of e-business. In the core of our thesis we defined the insurance industry, its meaning and introduced different types of insurance policies. We got acquainted with basic terms and specified what the Insurance Act provides. We concluded that insurance companies need a successful and efficient business and a good information system and that the companies are forced to offer their products online since the competition is hard. E-business reduces the costs. We also described obstacles and advantages of electronic insurance industry and specified how it started in Slovenia. Since we are dependent on computer and internet we introduced the methods of advertising, the elements of a web site and criteria for a good web site. The last part is about the Insurance company Maribor. First we introduced the company. Further on we showed the web site of this company and analyzed it according to the criteria of a good web site. In the end we described the pallet of insurance policies they offer online with the examples of forms to be filled in.
Secondary keywords:	electronic commerce;insurance industry;information system;electronic insurance industry;web site;Zavarovalnica Maribor;offer of Zavarovalnica Maribor;
URN:	URN:SI:UM:
Type (COBISS):	Undergraduate thesis
Thesis comment:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages:	54 str.
Keywords (UDC):	social sciences;družbene vede;safeguarding the mental and material necessities of life;socialno delo;socialna pomoč;stanovanje;zavarovalstvo;insurance;communal provision through sharing of risk;zavarovalstvo;skupno kritje z delitvijo tveganja;science and knowledge;organization;computer science;information;documentation;librarianship;institutions;publications;znanost in znanje;organizacije;informacije;dokumentacija;bibliotekarstvo;institucije;publikacije;prolegomena;fundamentals of knowledge and culture;propaedeutics;prolegomena;splošne osnove znanosti in kulture;computer science and technology;computing;data processing;računalniška znanost in tehnologija;računalništvo;obdelava podatkov;
ID:	1001190