Razvoj vodstvenega pregleda na podlagi modela odličnosti

magistrsko delo

Anton Petrič (Author), Boštjan Gomišček (Mentor)

Abstract

Dobavitelji v avtomobilski industriji, ki tekmujejo na zelo zahtevnem in visoko inovativnem trgu, se soočajo z velikimi pritiski po nenehnem izboljševanju svojega delovanja in posledično zniževanju cen svojih izdelkov. Podjetje TPV d.d. je pri strateškem načrtovanju svoje prihodnosti ugotovilo, da obstoječi integrirani sistem managementa kakovosti ne zagotavlja tiste prebojne moči, ki bi zadostovala za doseganje pomembnejše vloge v avtomobilski dobaviteljski verigi. Zaradi tega se je odločilo za doseganje nenehnega izboljševanja svojega delovanja z uvajanjem načel odličnosti po modelu EFQM. V nalogi se osredotočimo na metode vrednotenja stanja, ki izhajajo iz izhodiščnih modelov in sicer uporabo presoj sistema managementa kakovosti in izvajanja vodstvenega pregleda po ISO 9001 ter samoocenjevanja po EFQM. Z analizo nabora kazalnikov, ki jih podjetje spremlja, da obvladuje svoje delovanje, poskušamo potrditi smisel in vpliv izvajanja notranjih presoj in presoj tretje stranke na rezultate podjetja. Za preskok na začetek uvajanja načel odličnosti po modelu EFQM izvedemo samooceno, ki rezultira v opredelitvi ključnih prednosti in priložnosti za izboljšanje ter opredeljenem akcijskem načrtu, ki postavlja okvir za holistični pristop k nenehnemu izboljševanju. Ključni prispevek magistrskega dela je tako nadgradnja vodstvenega pregleda kot managerskega orodja na nivo temeljnih načel odličnosti po modelu EFQM ter razvoj procesne sheme (modela), ki potrdi vodstveni pregled kot ključno managersko orodje, s katerim lahko vodstvo strateško upravlja podjetje.

Keywords

standardi managementa kakovosti;model odličnosti EFQM;presojanje;

Data

Language:	Slovenian
Year of publishing:	2010
Source:	Kranj
Typology:	2.09 - Master's Thesis
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	[A. Petrič]
UDC:	005.336.3
COBISS:	6640659
Views:	3175
Downloads:	422
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	DEVELOPMENT OF MANAGEMENT REVIEW ON THE BASIS OF EFQM
Secondary abstract:	Suppliers in the automotive industry, who compete in a very demanding and highly innovative market, are facing big pressures for continuous improvement of their activities and consequently price-cutting of their products. In its strategic planning of future, the TPV d.d. company has found out, that the present integrated quality management system does not assure such breakthrough power, which would be sufficient to achieve a more important role in the automotive industry. That was a reason for making a decision for achieving continuous improvement of their activities with implementing principles of excellence based on EFQM model. In this master thesis we are focused on performance evaluation methods, which originate from basic models including audits of quality management system and performance of management review based on ISO 9001 and self assessment according to EFQM. With analysis of group of indicators, which are followed by company to gain over the mastery, we try to confirm sense and influence of performing internal and third party audits on company results. For breakthrough to start an initiation of excellence principles according to EFQM model we perform self assessment, which results in defining key strengths and areas for improvement and action plan, which sets a frame for holistic approach to continuous improvements. Key contribution of this master thesis is upgrading of management review as manager’s tool to the level of basic principles of excellence according to EFQM model and development of process scheme (model), which confirms management review as a key management tool which can be used by management for strategic management of the company.
Secondary keywords:	quality management standards;excellence model EFQM;auditing;selfassessment;management review;
URN:	URN:SI:UM:
Type (COBISS):	Master's thesis
Thesis comment:	Univ. v Mariboru, Fak. za organizacijske vede
Pages:	101 f.
Keywords (UDC):	science and knowledge;organization;computer science;information;documentation;librarianship;institutions;publications;znanost in znanje;organizacije;informacije;dokumentacija;bibliotekarstvo;institucije;publikacije;prolegomena;fundamentals of knowledge and culture;propaedeutics;prolegomena;splošne osnove znanosti in kulture;management;menedžment;management activities;menedžerske dejavnosti;management conditions;factors;pogoji menedžmenta;dejavniki;
ID:	1011146