Finančno-poslovni vidik informatizacije in novih poslovnih procesov Pošte Slovenije

delo diplomskega projekta

Doris Radovan (Author), Samo Bobek (Mentor)

Abstract

Diplomski seminar začenjamo z razlago in opredelitvijo poslovnih procesov, e-poslovanja in temeljnih dveh konceptov, ki stojita za njima – menedžmenta poslovnih procesov in poslovne informatike. Informatika in poslovni procesi so pogosto sestavni deli poslovnih modelov, zato v nadaljevanju seminarja predstavljamo poslovne modele in celovito povežemo vsa omenjena področja, tako da je bralcu očitno, kako lahko posredno vplivajo na finančno-poslovne učinke v podjetjih in oskrbovalnih verigah. Aplikativni del diplomskega seminarja začenjamo s predstavitvijo Pošte Slovenije, ki se vse bolj približuje vzpostavitvi koncepta oskrbovalne verige v svoji industriji. Predstavimo finančne in poslovne učinke, rast in upad števila storitev ter prihodkov za obdobje zadnjih 5 let. Nato izvedemo polstrukturiran intervju z vodjo poslovnih procesov pri Pošti Slovenije, ki mu sledi diskusija s strokovnjakom s področja poslovne informatike. V sklepnem razmisleku predstavimo idejo o menedžmentu poslovnih modelov in potrdimo hipoteze s področja informatike, menedžmenta poslovnih procesov in finančno-poslovnih učinkov teh področij na primeru Pošte Slovenije.

Keywords

poslovna informatika;informacijska tehnologija;poslovni proces;poslovni modeli;poslovni učinki;finančni učinki;

Data

Language:	Slovenian
Year of publishing:	2020
Typology:	2.11 - Undergraduate Thesis
Organization:	UM EPF - Faculty of Economics and Business
Publisher:	[D. Radovan]
UDC:	004:005
COBISS:	37894659
Views:	389
Downloads:	32
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Financial and business aspects of IT and new business processes Pošte Slovenije
Secondary abstract:	In the beginning of our paper we have defined and review business processes, e-business within the facet of business process management and business informatics. Additionally, we have presented business models, which are consisted of business processes and business informatics, nowadays. By holistically overviewing the aforementioned concepts we lead readers to understanding of how these novelties affect financial and business revenues in organizations themselves or within supply chains. The research part of our paper has been focusing on Post of Slovenia – presenting financial and business outcomes and both, the number of services and revenues that plummet nowadays and those that has surged for the past 5 years. In light of this, we have conducted a semi-structured interview with head of business processes in Post of Slovenia and a conversation with a professional from the field of business informatics. Finally, in the concluding part of our paper, we have presented the recently-evolved business model management along with the confirmation of our premises regarding business informatics, business process management and consequently the outcomes of these fields in terms of business and financial revenues (effects).
Secondary keywords:	business processes;management;business informatics;business models;business and financial effects;
Type (COBISS):	Diploma project paper
Thesis comment:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages:	33 str.
ID:	10861463