ǂthe ǂcase of total quality management
Marek Ćwiklicki (Author)

Abstract

This paper offers an alternative approach to defining the management concept. The proposed methodology relies on the identification of tools supporting the given concept. The author assumed that the identification of tools’ evolution gives clearer insights into circumstances of constant development of—by its nature—a more general concept. The tools’ classification resembles a phylogenic tree and is based on the idea of an affinity diagram. To provide the proof for such reasoning, the total quality management (TQM) concept was chosen. This proposition can be useful for better understanding origins and the development of management thought. It clarifies relationships among methods constituting frameworks of quality management.

Keywords

management concept;evolution;tools;total quality management;

Data

Language: English
Year of publishing:
Typology: 1.02 - Review Article
Organization: UM EPF - Faculty of Economics and Business
UDC: 005.336.3
COBISS: 12267548 Link will open in a new window
ISSN: 0547-3101
Parent publication: Naše gospodarstvo
Views: 977
Downloads: 113
Average score: 0 (0 votes)
Metadata: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Other data

Secondary language: Slovenian
Secondary title: Razumevanje konceptov menedžmenta s pomočjo razvoja njihove „orodjarne“
Secondary abstract: V članku je naveden drugačen pristop k opredelitvi koncepta menedžmenta. Predlagana metodologija temelji na razpoznavi orodij, ki podpirajo navedeni koncept. Avtor je domneval, da daje poznavanje razvoja orodij jasnejše vpoglede v okoliščine stalnega razvoja – po naravi bolj splošnega – koncepta. Razvrščanje orodij spominja na filogenetsko drevo in temelji na ideji o diagramu podobnosti. Za zagotovitev dokaza za takšno utemeljevanje je bil izbran koncept menedžmenta celovite kakovosti. Ta predpostavka je lahko uporabna za boljše razumevanje začetkov in razvoja menedžmentske misli. Pojasnjuje odnose med metodami, ki tvorijo ogrodja menedžmenta kakovosti.
Secondary keywords: management;razvoj;kakovost;orodja;
URN: URN:SI:UM:
Type (COBISS): Scientific work
Pages: str. 56-62
Volume: ǂLetn. ǂ62
Issue: ǂšt. ǂ1
Chronology: 2016
DOI: 10.1515/ngoe-2016-0006
ID: 10878838
Recommended works:
, ǂthe ǂcase of total quality management
, diplomsko delo univerzitetnega študijskega programa
, diplomska naloga
, ǂthe ǂEuropean model for business excellence
, pot do zadovoljnih strank?