Model of knowledge management factors and their impact on the organizations' success

Domen Kozjek (Author), Marija Ovsenik (Author)

Abstract

Purpose: The purpose of this research is to identify the factors of knowledge which have a significant impact on the outcome (measured as value added per employee) of the company. The existence, long-term survival, profitability, etc. of the company depends on the competitiveness of the products and services (regardless of industry or economic branch). Transformation of “raw materials” into competitive products is possible only with the knowledge of employees. Therefore, it is necessary to identify the factors of knowledge which can influence a positive result of the company. Methodology: We reviewed the relevant literature in the field of knowledge management. On this basis, we summarized the factors of knowledge. We performed a survey among the 69 largest Slovenian commercial companies (public and banking sectors excluded). Based on the research, we developed a regression model of value added per employee in euros. Results: The study showed that, of all factors studied, motivation in the form of assessing employees’ performance has the largest positive correlation with the value added per employee. Furthemore, training for the performance, the use of technological tools and organizational climate can bring significant value added per employee. The most important factor that affects the value added per employee is the industry branch which the company deals with. The factors which follow are the simplicity of using IT tools and the example that the managers give to the employees. Conclusion: A model of knowledge management factors helps to identify which knowledge factors should be given priority to for increasing the company’s performance. The model also considers the industry in which the company operates.

Keywords

knowledge management;knowledge factors;human capital;

Data

Language:	English
Year of publishing:	2017
Typology:	1.01 - Original Scientific Article
Organization:	UM FOV - Faculty of Organizational Sciences
UDC:	005.2
COBISS:	2048419330
ISSN:	1318-5454
Parent publication:	Organizacija
Views:	1000
Downloads:	343
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	Slovenian
Secondary title:	Model dejavnikov managementa znanja in njihov vpliv na uspešnost organizacije
Secondary abstract:	Namen: Namen raziskave je identifikacija dejavnikov znanja, ki pomembno vplivajo na rezultat merjen v dodani vrednosti na zaposlenega. Dolgoročni obstoj podjetja, profitabilnost, itd. temelji na konkurenčnosti produktov ali storitve organizacije. Transformacija »surovih materialov« v konkurenčne produkte je mogoča samo z znanjem zaposlenih. Zato je pomembno, da identificiramo dejavnike znanja, ki imajo pozitivni vpliv na uspešnost organizacije. Metoda: Proučili smo relevantno literaturo s področja upravljanja z znanjem. Na podlagi tega smo povzeli dejavnike znanja. Izvedli smo anketo med 69 največjimi slovenskimi gospodarskimi družbami (javni in bančni sektor sta bila izključena). Na podlagi raziskave smo razvili model dejavnikov znanja v povezavi z dodano vrednostjo na zaposlenega. Rezultati: Raziskava je pokazala, da je motivacija z ocenjevanjem delovne uspešnosti zaposlenih izmed proučevanih dejavnikov v največji pozitivni korelaciji z dodano vrednostjo na zaposlenega v podjetju. Tudi usposabljanje za opravljanje, uporaba tehnoloških orodij in organizacijska klima pomembno doprinesejo k dodani vrednosti na zaposlenega. Najbolj pomemben razlikovalni dejavnik podjetij glede na dodano vrednost na zaposlenega je dejavnost s katero se podjetje ukvarja, naslednja po pomembnosti sta kako enostavna je uporaba informacijskih orodij ter kakšen zgled med zaposlenimi imajo vodje oziroma nadrejeni. Zaključek: Model dejavnikov znanja pomaga identficirati tiste dejavnike znanja katerim bi morali posvetiti dodatno pozornost z namenom povečanja dodane vrednosti na zaposlenega. Model upošteva tudi dejavnost, s katero se podjetje ukvarja.
Secondary keywords:	upravljanje z znanjem;dejavniki znanja;človeški kapital;
URN:	URN:SI:UM:
Type (COBISS):	Scientific work
Pages:	str. 112-131
Volume:	ǂVol. ǂ50
Issue:	ǂno. ǂ2
Chronology:	May 2017
DOI:	10.1515/orga-2017-0008
ID:	10884851