magistrsko delo
Petra Grdadolnik (Author), Melita Zemljak Jontes (Mentor)

Abstract

Komunikacija je proces, s katerim se srečujemo vsakodnevno; uporablja se za dogovarjanje o najbolj osnovnih nalogah kot tudi za precej zapletene opravke in procese. Kljub vsemu se redko vprašamo, ali je zadani cilj opravljen prav zaradi uspešne komunikacije. Neuspeh pogosto pripisujemo drugim dejavnikom, kljub temu da je učinkovita komunikacija ključ do uspešnosti. V magistrskem delu želim izpostaviti ovire, ki nastanejo pri komunikaciji, na kaj moramo biti pozorni in čemu se je bolje izogniti, ko želimo uspešno komunicirati z drugimi. Za analizo sem uporabila izbrane pogovore na Facebooku, s katerimi želim primerjati jezik na spletu s knjižno normo in ali je ravno to odstopanje razlog za nastanek ovir v komunikaciji. Izbrani pogovori na Facebooku so potekali med člani zaprte skupine, ki je namenjena postavljanju vprašanj in iskanju rešitev pri določenih vidikih vzgoje ter podajanju mnenj. Ime skupine bo zaradi varovanja osebnih podatkov članov skupine ostalo anonimno. V magistrskem delu raziskujemo značilnosti besedne in nebesedne komunikacije in komunikacije na spletu. Podrobneje so analizirani izbrani pogovori v slovenskem jeziku na Facebooku, na podlagi katerih je raziskano, v kolikšni meri se kažejo značilnosti spletnih besedil. V raziskavi je bilo uporabljenih pet pogovorov, v katerih je bilo vključenih 83 različnih oseb. Ob analizi spletnih besedil je ugotovljeno tudi, kateri dejavniki privedejo do težav pri komunikaciji.

Keywords

magistrska dela;komunikacija;elektronska komunikacija;slovenski jezik;Facebook;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UM FF - Faculty of Arts
Publisher: [P. Grdadolnik]
UDC: 811.163.6:004.738.5(043.2)
COBISS: 24548104 Link will open in a new window
Views: 1322
Downloads: 77
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Other data

Secondary language: English
Secondary title: Communication problems in selected Facebook conversations
Secondary abstract: Communication is a process. Many people encounter with it on a daily basis; it is used to negotiate about the most basic tasks or quite complicated errands and processes. However, we rarely ask ourselves whether we achieved the goal due to successful communication or not. We often attribute failure to other factors, despite the fact that effective communication is the key to success. In the following master's thesis, I want to highlight obstacles that arise in the process of communication, what we need to be aware of during the process of communication and what should we avoid when we want to achieve successful communication. For the analysis, I have used selected Facebook conversations to make a comparison between the language online with literary norm, and whether deviation between the two is the reason why communication barriers are made. Selected Facebook conversations were held by members of the closed group on Facebook, which is intended for asking questions, finding solutions and giving opinions in certain aspects of upbringing. The name of the group will remain anonymous in order to protect personal data of the members of the group. The master's thesis researches the characteristics of verbal and non-verbal communication and communication online. The selected conversations in the Slovene language will be analyzed more closely. Based on that the extent to which the characteristics of online texts are reflected will be analyzed as well. For the analysis, I used five conversations involving 83 people. In addition to the analysis of online texts, it will also be determined which factors lead to communication problems.
Secondary keywords: master theses;communication;electronic communication;Slovene language;Facebook;
URN: URN:SI:UM:
Type (COBISS): Master's thesis/paper
Thesis comment: Univ. v Mariboru, Filozofska fak., Oddelek za slovanske jezike in književnosti
Pages: 202 f.
ID: 10982538