Učinkovitost spletnih orodij za komunikacijo v primerjavi s klasičnim poslovnim komuniciranjem

diplomsko delo univerzitetnega študijskega programa

Špela Prah (Author), Borut Jereb (Mentor)

Abstract

Diplomska naloga predstavlja izkušnje projektnih partnerjev, ki sodelujejo na mednarodnih projektih, pri tem pa za osebno komunikacijo uporabljajo spletna orodja, kot so Skype, Slack, Viber v primerjavi s klasičnim poslovnim komuniciranjem. Ugotovitve kvalitativne empirične raziskave kažejo, da v proučevanem podjetju obstajajo koristi in tveganja v uporabnosti spletnih orodij za učinkovito osebno komuniciranje. V podjetju za osebni pogovor preko spletnih orodij najpogosteje uporabljajo tehnologijo Skype, ki prinaša koristi lažjega in hitrejšega sodelovanja v osebni komunikaciji na mednarodnih projektih. Poleg koristi pa je kraja podatkov največje tveganje uporabe spletnih orodij, zato je pomembno, da podjetje za preprečevanje varnostnih tveganj stremi k posodobitvi informacijsko komunikacijske tehnologije s sodobnejšo.

Keywords

informacijski sistemi;informacijska tehnologija;spletna orodja;osebna komunikacija;poslovno komuniciranje;mednarodni projekti;analiza stanja;ocena tveganja;logistika;diplomske naloge;

Data

Language:	Slovenian
Year of publishing:	2019
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FL - Faculty of Logistics
Publisher:	[Š. Prah]
UDC:	004
COBISS:	512979517
Views:	802
Downloads:	82
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	The effectiveness of online communication tools compared to traditional business communication
Secondary abstract:	The article introduces experiences of project partners who are collaborating on international projects, while using online tools for personal communication, such as Skype, Slack, Viber, compared to traditional business communication. Findings of the qualitative empirical research show there are benefits and risks in the usefulness of online tools for effective personal communication in the studied company. The company is using Skype technology for personal conversations with online tools most frequently, which brings benefits of easier and faster collaboration in personal communication when working on international projects. Besides the benefits, however, data theft is the biggest risk when using online tools, therefore it is important that the company aims to update their information-communication technology with more modern one to prevent security risks.
Secondary keywords:	information systems;IT;online communication tools;personal communication;business communication;international projects;analysis of the situation;risk assesment;logistics;
URN:	URN:SI:UM:
Type (COBISS):	Bachelor thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za logistiko
Pages:	VIII, 53 str.
ID:	11007972