(magistrsko delo)
Karmen Balažic (Author), Mateja Lorber (Mentor)

Abstract

Teoretična izhodišča: Zagotavljanje varnosti v socialno varstvenih zavodih za starejše je velik izziv in hkrati ključna komponenta socialne in zdravstvene oskrbe uporabnikov. Namen raziskave je bil ugotoviti, kakšna je ocena varnostne kulture med zaposlenimi v socialno varstvenih zavodih v Sloveniji in Avstriji. Raziskovalna metodologija: V raziskavo je bilo vključenih 102 zaposlenih v socialno varstvenih zavodih v Sloveniji in Avstriji. Uporabljen je bil standardizirani anketni vprašalnik za spremljanje varnostne kulture. Raziskava je potekala od decembra 2017 do februarja 2018. Podatki so bili analizirani s pomočjo programa IBM SPSS Statistics. Uporabljeni so bili Kolmogorov-Smirnov test, Mann-Whitneyev U-test, Kruskal-Wallisov H-test, Wilcoxonov test, faktorska analiza in Spearmanov koeficient korelacije. Rezultati: Rezultati kažejo, da je splošna ocena varnostne kulture zelo dobra, vendar je kljub temu med zaposlenimi v avstrijskih socialno varstvenih zavodih nekoliko višja kot v slovenskih socialnovarstvenih zavodih (U = 1019,00, Z = -2,056, p = 0,040). Ugotovili smo tudi, da glede na leta zaposlitve obstaja statistično značilna razlika v oceni komunikacije med zaposlenimi pri dveh trditvah od skupno enajstih. Med komponentami ocene dela in ocene kulture varnosti v socialno varstvenih zavodih obstajajo statistično značilne povezanosti, ampak je povezanost v polovici primerov negativna in v polovici primerov pozitivna. Sklep: Spodbujanje varnostne kulture v zdravstvu je postalo eden izmed stebrov varne obravnave pacientov. Ustvarjati moramo pozitivno kulturo, ki spodbuja odprto komunikacijo in sodelovanje, sistemski pristop, usposobljene zaposlene in dober management.

Keywords

varnost;neželeni dogodki;komunikacija;organizacija;nadrejeni;podpora vodstva;raziskava;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UM FZV - Faculty of Health Sciences
Publisher: [K. Balažic]
UDC: 614.213:616-083(043.2)
COBISS: 2519204 Link will open in a new window
Views: 761
Downloads: 163
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Other data

Secondary language: English
Secondary title: Safety culture as an indicator of quality of nursing care in social welfare institutions
Secondary abstract: Introduction: Safety assurance in social welfare institutions for the elderly is a great challenge as well as the key component of social care and health care of the elderly. The purpose of the study was to determine the assessment of safety culture among employees in Slovenia and Austria. Research methodology: The survey included 120 employees in social welfare institutions in Slovenia and Austria. A standardized survey questionnaire for monitoring safety culture was used. The research was conducted from December 2017 to February 2018. Data were analyzed with the IBM SPSS Statistics. Kolmogorov-Smirnov test, Mann-Whitney U test, Kruskal-Wallis H test, Wilcoxon test, factor analysis and the Spearman’s correlation test were used. Results: The results show that the overall assessment of safety culture among employees in Austrian social welfare institutions is higher than in Slovenian institutions (U = 1019,00, Z = –2,056, p = 0,040). We also found that two of eleven statements show a difference in the assessment of communication between employees according to their years of employment. There are statistically significant correlations between the components of the assessment of work and the assessment of safety culture in social welfare institutions; however, the correlation is negative in one half of the cases and positive in the other half. Conclusion: Promoting safety culture in health care has become one of the pillars of safe treatment of patients. We need to create a positive culture that promotes open communication and cooperation, a systematic approach, skilled employees and good management.
Secondary keywords: safety;adverse events;communication;organization;superiors;management support;research;Safety management;Zagotavljanje varnosti;Homes for the aged;Domovi za starejše;Quality indicators, health care;Kazalci kakovosti zdravstvene oskrbe;
Type (COBISS): Master's thesis/paper
Thesis comment: Univ. v Mariboru, Fak. za zdravstvene vede
Pages: IV, 47 f., 27 f. pril.
ID: 11120960