diplomsko delo visokošolskega strokovnega študija
Tadej Medved (Author), Saša Zupan (Mentor)

Abstract

Centri dobrega počutja v hotelu že vrsto let ostajajo vpeti v okvire velneške ponudbe. Vsak velneški center ima svoje posebnosti in prednosti. Prav zaradi tega je pomembno, da je nabor velneških storitev posameznega centra raznolik in kakovosten. V nalogi smo raziskali, kako so gostje zadovoljni z obstoječo velneško ponudbo in naborom velneških storitev izbranega centra dobrega počutja, Grand hotela Donat Superior v Rogaški Slatini. Prav tako nas je zanimalo, kaj bi pri velneški ponudbi gostje želeli, da se izboljša in katere velneške storitve želijo koristiti v prihodnje. Raziskava je bila izvedena na podlagi 50 anketirancev, ki so bili gostje obravnavanega hotela in uporabniki storitev njegovega centra dobrega počutja. Raziskava je pokazala, da so gostje z velneško ponudbo in naborom velneških storitev hotelskega velnes centra v veliki večini zadovoljni. Podali pa so nekatere predloge, kako bi lahko hotelski velneški center ponudbo še izboljšal. Na podlagi njihovih predlogov in najnovejših velneških trendov smo v zaključku naloge podali predlog izboljšav.

Keywords

Velnes;Zdravstveni turizem;Velneška ponudba;Center dobrega počutja;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UM FT - Faculty of Tourism
Publisher: [T. Medved]
UDC: 338.48-6:615.8(497.4 Rogaška Slatina)(043.2)
COBISS: 2048328275 Link will open in a new window
Views: 1008
Downloads: 250
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Other data

Secondary language: English
Secondary title: Improving wellness offer in Grand hotel Donat Superior Rogaška Slatina
Secondary abstract: Wellness centers at the hotel as for many years remain embedded in the scope of the wellness offer. Each wellness center has its own peculiarities and advantages. It is for this reason that it is important, that the range of wellness services of each center is diverse and of good quality. In the thesis we have researched, how satisfied the guests are with the existing wellness offer and the range of wellness services of the selected wellness center, Grand Hotel Donat Superior in Rogaška Slatina. We were also interested in what guests would like to see improved in the wellness offer and what wellness services they would like to use in the future. The research was conducted based on the answers of 50 respondents who were guests of the discussed hotel and users of the services of its wellness center. The research showed that the overwhelming majority of guests are satisfied with the wellness offer and range of wellness services of the hotel wellness center. However, they have made some suggestions on how the hotel's wellness center could further improve its offer. Based on their suggestions and the latest wellness trends, we have proposed improvements at the end of the thesis.
Secondary keywords: wellness;health tourism;wellness offer;wellness center;
Type (COBISS): Bachelor thesis/paper
Thesis comment: Univ. v Mariboru, Fak. za turizem
Pages: 42, 10 str.
ID: 11206511