magistrsko delo
Mihela Jagodič (Author), Maša Filipovič Hrast (Reviewer), Valentina Hlebec (Mentor), Tina Starc (Co-mentor)

Abstract

Uvod: Stres je čustveni, duševni, telesni in vedenjski odgovor posameznika na notranje ali zunanje stresne dražljaje (stresorje). Stresorji so vsi dejavniki, ki povzročijo stresni odziv (dogodek, oseba, neprijetna novica, predmet, stanje idr.) in kratkotrajno zrušenje posameznikovega notranjega ravnovesja. Sledi stresni odziv, ki pa se pri vseh ljudeh razlikuje in je odvisen od osebnosti, preteklih izkušenj, znanja, okoliščin, okolja in življenjske naravnanosti. Stres na delovnem mestu posameznik doživlja zaradi njegove vloge v organizaciji, definiran je kot emocionalno stanje, ki je rezultat razlike med zahtevami in sposobnostmi posameznika za prenašanje stresa. Med zdravstvenimi delavci so tudi radiološki inženirji podvrženi stresu na delovnem mestu, med glavnimi stresorji so podaljšan delovni čas, izmensko delo, visoke delovne obremenitve, vodstvo in medosebni odnosi. Namen: Namen raziskave je opredeliti stres in z njim povezane dejavnike ter ugotoviti, katere stresorje najbolj zaznavajo radiološki inženirji na svojem delovnem mestu. Metode dela: V prvem delu magistrskega dela smo predstavili teoretična izhodišča: pojem stresa, stresorje, stres na delovnem mestu, simptome stresa, njegove posledice ter načine spoprijemanja s stresom. Kot merski inštrument smo uporabili anketni vprašalnik, ki smo ga posredovali okoli 450 radiološkim inženirjem. V vprašalniku nas je zanimalo kateri so različni stresorji na delovnem mestu, kateri delovni pogoji in obremenitve vplivajo na pojav stresa, kako doživljajo radiološki inženirji fizično stanje na delovnem mestu, v kakšni meri opazijo simptome stresa ter v kolikšni meri se poslužujejo načinov spoprijemanja s stresom. Anketni vprašalnik je bil izveden v spletni obliki s pomočjo programa 1ka. Pridobljene rezultate smo analizirali s programom SPSS in jih nato primerjali z različnimi raziskavami. Rezultati: Anketo je rešilo 236 radioloških inženirjev (52,4 % odzivnost). Največ stresa RI zaznavajo zaradi medosebnih odnosov ter vodstva, najpomembnejši stresor je konflikt z nadrejenim (3,38). Stres na delovnem mestu najbolj obremenjuje RI, zaposlene na področju radioterapije. Med različnimi ravnmi zdravstvenih dejavnosti ni razlik v stopnjah zaznanega stresa. Ni statistično značilnih razlik v zaznanem stresu po spolu ter po starosti (p<0,05). S Pearsonovo korelacijo smo dokazali, da nižje stopnje stresa zaznavajo RI, ki so v dobrih odnosih s sodelavci in nadrejenim ter tisti, ki izražajo zadovoljstvo z delom v multidisciplinarnem timu (p<0,05). Poučevanje novega delovnega kadra je pozitivno povezano z nastankom delovnega stresa. Nepotrebni dodatni radiološki posegi nimajo vpliva na nastanek stresa (p>0,05), prav tako ne nejasnost vlog. Ima pa velik vpliv na nastanek stresa konflikt vlog (p<0,05). Najpogostejša metoda lajšanja simptomov stresa je lastna skrb za zdravje in videz (3,77), sledijo družabna srečanja (3,69). Pomembni delovni obremenitvi sta komunikacija s pacienti in dežurstva (p<0,05). Večina RI meni, da bi lahko bili fizični pogoji na delovnem mestu boljši. Razprava in zaključek: Raziskava je pokazala, da radiološki inženirji na svojem delovnem mestu zaznavajo različne stresorje. Najpomembnejši se nanašajo na odnose v samem kolektivu. V prihodnje bi bilo smiselno izvesti raziskave o stresu znotraj posameznih področij radiološke tehnologije (diagnostično-interventna radiologija, nuklearna medicina, radioterapija). Samo na ta način bi pridobili najbolj jasno sliko stresa na delovnem mestu.

Keywords

magistrska dela;radiološka tehnologija;stres na delovnem mestu;stresorji;radiološki inženirji;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UL ZF - University College of Health Studies
Publisher: [M. Jagodič]
UDC: 616-07
COBISS: 5679467 Link will open in a new window
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Other data

Secondary language: English
Secondary title: Identification of stressors in radiologic technologist
Secondary abstract: Introduction: Stress is emotional, mental, physical and behavioural answer of an individual to internal or external stress stimulus (stressor). Stressors are all factors that cause stress reaction (event, person, unpleasant news, object, condition, etc.) and the short-term collapse of an individual inner balance. Collapse is followed by a stress reaction that differs depending on individual characteristics, experience, knowledge, circumstances, environment, and attitude. At the workplace, people encounter stress (workplace stress) related to their role in an organisation. It is defined as an emotional condition that happens because of the difference between workplace demands and the individual’s capacity to cope with stress. Radiological engineers (REs) are one group of healthcare workers that are subject to workplace stress. Among predominant stressors we find extended working hours, working shifts, high workload, directing staff and interpersonal relations. Aim: The aim of this research is to define stress and its correlated factors and find out which stressors are present among REs in relation to their workplace. Methods: First, we present a theoretical background: what is stress, which stressors are known, workplace stress, symptoms, consequences, and coping mechanisms. 450 REs received a questionnaire that covers a variety of workplace stressors, which conditions affect stress, how frequently REs notice stress and to what extent they use coping mechanisms. The online survey was available on the website 1ka and the results were analysed using IBM SPSS program. The obtained data were compared with already existing research. Results: 236 REs completed the survey (52, 4 % responsiveness). Interpersonal relations and directing staff cause the highest level of stress, while the most important stressor is a conflict with supervisor (3,38). REs that work in a field of radiotherapy notice the most stress. There is no difference between a healthcare activity in relation to levels of noticed stress. We could not find any statistically significant differences in perceived stress in relation to gender or age (p<0,05). Pearson’s correlation shows that REs that asses their relationship with co-workers and supervisors as good perceive lower levels of stress. Additionally, the same results are present with REs that are satisfied because they work in a multidisciplinary team (p<0,05). Teaching new staff has a positive correlation with workplace stress development. Unnecessary radiological procedures, along with unclear roles, have no effect on the development of stress behaviour (p>0,05). However, the conflict between roles has a major effect (p<0,05) in association with stress occurrence. The most frequent method for reducing symptoms of stress are caring for one’s health and physical appearance (3,77), followed by socializing (3,69). It proved that communication with patients and on-call duty (p<0,05) are important workload. Most of REs think that workplace’s physical conditions could be improved. Discussion and conclusion: The results show that REs notice a variety of stressor at their workplace. The most important are related to interpersonal relations. Further research should include analysis of stress within particular fields of radiological technology (diagnostically-intervention radiology, nuclear medicine, radiotherapy) that would help to clarify workplace stress.
Secondary keywords: master's theses;radiologic technology;workplace stress;stressors;radiological engineers;
Type (COBISS): Master's thesis/paper
Study programme: 0
Thesis comment: Univ. v Ljubljani, Zdravstvena fak., Oddelek za radiološko tehnologijo
Pages: 134 str., [25] str. pril.
ID: 11221921