Varovanje trgovskih centrov in drugih storitvenih lokalov - študija primera Planet Tuš Celje

magistrsko delo

Daniela Hozjan (Author), Miha Dvojmoč (Mentor), Andrej Sotlar (Co-mentor)

Abstract

Varnost je pomemben dejavnik v življenju vsakega posameznika. Do določene mere jo zagotavlja država preko svojih organov, ko pa se pojavi potreba po dodatnem varovanju, se po navadi angažira zasebno varovanje. Gre za obliko gospodarske dejavnosti, katere namen je varovanje ljudi in premoženja. Varovanje trgovskih centrov je tipično opravilo zasebnih varnostnih podjetij. Varnostniki opravljajo naloge in ukrepe, kot jih določa zakon, vendar ko gre za varovanje trgovskih centrov, se pojavlja vprašanje, ali opravljajo še kakšne druge naloge, celo t. i. »gospodinjska opravila«. To je tudi bistvo raziskovanja in rdeča nit magistrske naloge. Za namene raziskovanja smo izvedli opazovanje z udeležbo v trgovskem centru Planet Tuš Celje z varnostniki Sintala Celje, d. d. Ugotovitve so pokazale, da varnostniki pretežno izvajajo več »gospodinjskih opravil« kot pa opravil, ki so določena v zakonodaji s področja zasebnega varovanja. Da bi ugotovili, kako prebivalci trgovskega centra dojemajo poslanstvo varnostnikov, smo še dodatno anketirali naključno izbrane obiskovalce trgovskega centra Planet Tuš Celje. Ti so ocenili, da so z odnosom in delom varnostnikov zadovoljni in da zakonska podlaga na delo varnostnikov vpliva le v določeni meri. Raziskava je pokazala, da kljub pomanjkljivostim ter izboljšavam, ki bi jih lahko uvedli na področju varovanja trgovskih centrov, varnostno osebje izvaja varovanje v skladu s pričakovanji naročnika.

Keywords

zasebno varovanje;varnostne službe;varnostniki;trgovski centri;študija primera;intervjuji;analize;magistrska dela;

Data

Language:	Slovenian
Year of publishing:	2019
Typology:	2.09 - Master's Thesis
Organization:	UM FVV - Faculty of Criminal Justice
Publisher:	[D. Hozjan]
UDC:	351.746.2(043.2)
COBISS:	3760618
Views:	764
Downloads:	162
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Security of shopping centres and other service activities - case study of the planet tuš celje shopping centre
Secondary abstract:	Security is an important factor of life of each single individual. To some extent, it is provided by the state through its authorities, but when the need for additional security occurs, usually private security is engaged. Private security is a form of economic activity aimed at protecting people and property. Protecting shopping centres is a typical task of private security companies. Security guards perform tasks and measures as stipulated by the law, but when it comes to the protection of shopping centres, the question arises: Do they perform any other tasks and even so called “house chores”? The latter is also the basis of the research and the common thread of the following master’s thesis. For the purposes of the research, we conducted participant observation in the shopping centre Planet Tuš Celje, with security guards Sintal Celje, d. d. The findings have shown that security guards carry out mostly “household” tasks rather than tasks specified in the legislation on private security. In order to find out how the visitors of the shopping centre perceive the mission of security guards, we additionally surveyed randomly selected visitors of the shopping centre Planet Tuš Celje. They assessed that they are satisfied with the attitude and work of security guards and that the legal basis affects their work only to a certain extent. The research showed that, despite the shortcomings and improvements that could have been introduced in the area of shopping centres security, security personnel carries out security in line with the expectations of a client.
Secondary keywords:	security guard;security measures;shopping centres;private security;case study;Planet Tuš Celje;
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za varnostne vede, Ljubljana
Pages:	VIII, 70 str.
ID:	11227522