Dostopni turizem

ovire in predlogi izboljšav za ciljno skupino obiskovalcev z mišično distrofijo

David Stupica (Author), Sonja Sibila Lebe (Mentor)

Abstract

Z raziskavo v diplomskem projektu smo pregledali omejitve pri načrtovanju potovanj obolelih za mišično distrofijo in ugotovili, kako bi lahko tej ciljni skupini pomagali pri lažjem načrtovanju potovanj, s poudarkom na predlogih izboljšav, ki bi jih bilo treba narediti na posameznih lokacijah turistične ponudbe. Zaradi celovitega pogleda na obolele za mišično distrofijo in njihove potrebe smo v prvem delu naloge predstavili simptome mišične distrofije in pregledali trende na področju dostopnega turizma, kamor sodi tudi ponudba za distrofike. V raziskovalnem delu naloge je sodelovalo sedem intervjuvancev, obolelih za mišično distrofijo oziroma družinskih članov obolelih. Ugotovili smo, da se oboleli ne odpovedujejo potovanjem, vendar imajo kar nekaj težav z iskanjem lokacij oziroma destinacij, ki jim omogočajo brezskrbno dopustovanje. Pot običajno načrtujejo sami, le redko namreč za pomoč zaprosijo turistične agencije, ki jim bo zagotovo v pomoč celovita analiza ponudbe in ocena, kakšna ponudba je primerna za distrofike. Predlagamo tudi oblikovanje spletnega portala in/ali mobilne aplikacije, ki bi vso ponudbo za to ciljno skupino zbrala na enem mestu. Posebno pozornost pa je treba nameniti tudi dodatnemu izobraževanju turističnega kadra, kjer bi bilo potrebno razmišljati o vzpostavitvi novih študijskih programov za področja dela z gibalno oviranimi osebami, ki bi bili interdisciplinarni in bi vključevali znanja z različnih področij, med drugim turistično, socialno, geratološko in medicinsko področje.

Keywords

turizem;dostopni turizem;ciljne skupine;invalidi;osebe s posebnimi potrebami;gibalno ovirane osebe;

Data

Language:	Slovenian
Year of publishing:	2020
Typology:	2.11 - Undergraduate Thesis
Organization:	UM EPF - Faculty of Economics and Business
Publisher:	[D. Stupica]
UDC:	338.48-056.26
COBISS:	22382595
Views:	609
Downloads:	109
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Accessible tourism
Secondary abstract:	With this graduation project research, the limitations at planning of travel for people with muscular dystrophy were reviewed and ways of helping this target group with easier planning of travels established. The emphasis was on preparing a proposal of improvements that would be required at individual tourism locations. In the first part of the thesis, the muscular dystrophy symptoms were presented as well as trends in the field of accessible tourism, which also includes people with dystrophy. Seven interviewees who suffer from muscular dystrophy themselves or who have a family member with muscular dystrophy, cooperated in the empirical part of the thesis. It was established that people with disabilities do not avoid travelling, but they do have quite a lot of problems finding locations or destinations that enable them carefree vacations. To gain a better understanding of the needs of people with disabilities, a video of residential conditions of a person with muscular dystrophy was also recorded. In the final part of the thesis, suggestions were made for adaptations of services for diseabled persons. Designing a web portal and/or a mobile application is proposed that would present all offering for this target group in one place. Special attention should also be paid to additional education of personnel working in tourism, as the lach of knowledge about the needs of persons with special needs is a very common cause for guest dissatisfaction.
Secondary keywords:	Keywords: accessible tourism;muscular dystrophy;planning of travel for persons with disabilities;mobility impairment.;
Type (COBISS):	Diploma project paper
Thesis comment:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages:	31 str.
ID:	11306518