Vpliv družbenih sprememb na kadre v maloprodaji podjetja Petrol d. d.

magistrsko delo

Anton Figek (Author), Mojca Bernik (Mentor)

Abstract

Kadri v podjetju so temeljnega pomena, saj predstavljajo največji potencial in konkurenčno prednost organizacije. Uspešnost in učinkovitost podjetja je med drugimi odvisna od vodstvenega postopanja s kadri, torej kako jih planira, razvija, usposablja, nagrajuje in vzdržuje dobre medosebne odnose. V letu 2008 smo opravili prvo raziskavo med zaposlenimi v podjetju Petrol maloprodaja d. o. o. V letih, ki so sledila 2008, je nastopila gospodarska kriza, ki je zajela ves svet in prizadela vse panoge gospodarstva in prodrla v njihove najgloblje pore. Zato smo v letu 2019 za primerjavo ponovno izvedli raziskavo, da bi ugotovili, do kakšnih sprememb je prišlo v tem času in zakaj. Zanimalo nas je, kako na vse te spremembe gledajo zaposleni na bencinskih servisih in podjetje samo. V raziskavi leta 2008 smo preučili, kako izobrazba vpliva na kvaliteto dela kadra, kakšen pogled ima na to vodstvo podjetja in kako se njihovo mnenje razlikuje od mnenja zaposlenih. Ugotovili smo, da se vodilni zavedajo pomembnosti kadra pri razvoju podjetja in cenijo njihovo delo. Zaposleni na bencinskih servisih pa se prav tako zavedajo takšnega mnenja vodilnih. To se kaže v sistemu plač, nagrad in kariernemu napredovanju. Anketirani v letu 2008 so bili mnenja, da nimajo pomembnega vpliva na razvoj in uspešnost podjetja, kar se je v letu 2019 spremenilo in večina je mnenja, da lahko pomembno vpliva na razvoj in uspešnost podjetja. Z raziskavo v letu 2019 smo ugotovili, da zaposleni z višjo stopnjo izobrazbe, praviloma vodilni kader, občutijo večje zadovoljstvo in manj stresa na delovnem mestu; manj se bojijo za izgubo službe in so bolj zadovoljni s sistemom nagrajevanja in medsebojnimi odnosi. Primerjava rezultatov obeh raziskav nam je omogočila vpogled v spremembe, ki so se zgodile v razmišljanju zaposlenih ter njihovem statusu v podjetju. Rezultati raziskave v letu 2019 in primerjava obeh obdobij so pokazali, da so zaposleni v letu 2019 mnenja, da bi zvišanje stopnje izobrazbe bolj vplivalo na dvig kvalitete njihovega življenja kot v letu 2008. Ugotovili smo, da sta stopnja izobrazbe zaposlenega in zaznavanje vpliva družbenih sprememb v podjetju pozitivno povezana ter da je večji vpliv družbenih sprememb negativno povezan z željo, da bi se zaposlili v drugem podjetju.

Keywords

kadri;upravljanje s kadri;družbene spremembe;diplomske naloge;

Data

Language:	Slovenian
Year of publishing:	2020
Typology:	2.09 - Master's Thesis
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	[A. Figek]
UDC:	005.9
COBISS:	41716995
Views:	413
Downloads:	56
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	The impact of social changes on human resources in the retail sector of the company Petrol d.d.
Secondary abstract:	Human resources in the company play a very important role, as they represent the greatest potential and competitive advantage of the organization. The success and efficiency of a company depend on the management of human resources – planning, developing, training plans, rewarding, and maintaining good interpersonal relationships. In 2008, we conducted the first survey among the employees of the company Petrol maloprodaja d. o. o. In the years that followed the year 2008, the economic crisis arose. It covered the entire world and affected all the branches of the economy. In 2019, therefore, we surveyed for comparison again to determine what changes occurred during this time and why. We were interested in how employees at gas stations and the company see all these changes. In the 2008 survey, we examined how education affects the work quality of employees, how company management sees this, and how their opinion differs from the opinion of employees. We found that the leading cadre is aware of the importance of employees in the development of the company and they appreciate their work. Employees at gas stations are aware of this opinion of managers. This reflects in the system of salaries, rewards, and career advancement. Respondents in 2008 had the opinion that they do not have a significant impact on the development and performance of the company which, however, changed in 2019 where most are of the opposite opinion. A survey in 2019 found that employees with a higher level of education feel greater satisfaction and less stress at work. They are also less afraid of losing their job and are more satisfied with the reward system and interpersonal relationships. A comparison of the results of both surveys gave us some insight into the changes that occurred in the thinking of employees and their status in the company. The results of the survey in 2019 and the comparison of both periods showed that in 2019 employees are more likely to agree with the claim that the increase in the level of education will affect the quality of life as in 2008. We found that the level of education of the employee and the perception of the impact of social change in the company are negatively related and the greater impact of social change is positively related to the desire to be employed in another company.
Secondary keywords:	employees;company;human resource management;social changes;
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za organizacijske vede
Pages:	VIII, 72 f.
ID:	12090539