Organizacijska kultura v Pošti Slovenije d.o.o.

magistrska naloga študijskega programa druge stopnje

Cvetko Sršen (Author), Dejan Jelovac (Mentor)

Abstract

Pričujoča magistrska naloga obravnava organizacijsko kulturo na primeru slovenskega nacionalnega poštnega operaterja tj. Pošte Slovenije d.o.o, ki je s svojimi enotami prisoten na celotnem ozemlju Slovenije. Ker na to temo v podjetju ali izven njega do sedaj ni bila narejena empirična raziskava, to pomeni, da bo naša prva na tem področju in v takem obsegu. Glavni namen naloge je predstaviti teoretičen vidik organizacijske kulture v podjetjih, pojasniti pojav in pomen fenomena kulture ter predstaviti tipologijo, na podlagi katere smo z ustreznimi orodji empirično ugotovili organizacijsko kulturo v podjetju in, posledično pogledali kakšne so možnosti za njene morebitne praktične izboljšave v prihodnji praksi. Cilj je odkriti kakšna je organizacijska kultura oziroma kateri tip organizacijske kulture prevladuje v podjetju, za kar smo uporabili že uveljavljeni in zadostno preverjeni Cameronov in Quinnov vprašalnik. Zanimalo nas je ali se bodo pokazale statistično značilne razlike med posameznimi poslovnimi enotami, kot tudi to, ali obstajajo kvalitativno-vsebinske razlike v dojemanju organizacijske kulture med direktorji poslovnih enot in delavci. V ta namen smo opravili še kvalitativno empirično raziskavo z direktorji poslovnih enot s pomočjo poglobljenih intervjujev. Sledila je analiza pridobljenih primarnih podatkov iz anketnih vprašalnikov in intervjujev ter predstavitev in interpretacija pridobljenih rezultatov. Naša domneva, da bomo odkrili precejšnje razlike med posameznimi poslovnimi enotami iz različnih regij Slovenije se je samo delno uresničila, saj smo lahko potrdili le eno od štirih hipotez. Končni rezultat našega prizadevanja je lahko tako osnova za nadaljnje empirične študije v akademskem okolju kot tudi sporočilo menedžmentu velikih podjetjih za boljše razumevanje raziskovanega fenomena in potencialno vodilo za sprejemanje nadaljnjih korakov v vsakdanji poslovni praksi.

Keywords

kultura;subkulture;organizacijska kultura;pošta;management;zaposleni;

Data

Language:	Slovenian
Year of publishing:	2014
Typology:	2.09 - Master's Thesis
Organization:	FUDŠ - School of advanced social studies
Publisher:	[C. Sršen]
UDC:	316.723:005.73(043.2)
COBISS:	1024651073
Views:	3
Downloads:	1
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary abstract:	This dissertation deals with the organizational culture in the case of the Slovenian national postal operator, Post of Slovenia, which is, accompanied by its units, present throughout the whole Slovenian territory. An empirical study have not yet been made concerning this subject, not even inside or outside our company, which makes ours the first one on this field and the first to that extent. The main purpose of this dissertation is to present the theoretical view of organizational culture in companies, to explain the occurrence and the meaning of cultural phenomenon, and to present the typology, which together with the appropriate tools, helped us to empirically examine the organizational culture in our company and consequently to see what are the options for all the potential practical improvements in the future practice. The goal is to get to know the organizational culture, with other words, to see which the dominant type of organizational culture in the company is, for which we used the well-established and sufficiently verified Questionnaire OCAI Cameron and Quinn. We were interested in whether any statistical differences between individual business units will show and, as well as, whether there are any differences in quality and content in the perception of organizational culture among business units’ managers and other employees. To this end, we conducted further qualitative empirical study of business units’ managers, using in-depth interviews. This was followed by analysis of primary data obtained from questionnaires and interviews and the presentation and interpretation of the results obtained. Our assumption to discover many considerable differences between the individual business units from different regions of Slovenia is only partially true, as we can confirm only one of the four hypotheses. The final result of our efforts can therefore be the basis for all further empirical studies in the academic environment, as well as the message to the managements of large corporations to better understand this phenomenon and potentially lead to take further steps in everyday business practice.
Secondary keywords:	culture;subculture;organisational culture;post office;management;employees;
Type (COBISS):	Master's thesis/paper
Thesis comment:	Fak. za uporabne družbene študije v Novi Gorici
Pages:	75 str.
ID:	13028202