magistrsko delo
Tina Hacin (Author), Ana Marija Sobočan (Mentor)

Abstract

Osrednja tema magistrskega dela je sprejem uporabnikovega darila v socialnem delu. Raziskava temelji na kvalitativnem pristopu, saj sem želela pridobiti besedne opise omenjene problematike in s tem bolj poglobljene odgovore. V prvem delu teoretičnega uvoda predstavljam dvojne vloge, saj je razumevanje teh nujno potrebno pri soočanju z uporabnikovimi darili in njihovo kompleksnostjo. Najprej se osredotočam na definicijo pojma dvojne vloge. Sledi poglavje o mejah v odnosu med socialno delavko ali delavcem in uporabnikom, s poudarkom na pomenu vzpostavljanja in vzdrževanja mej ter razlikovanju med prestopom in kršitvijo teh meja. Predstavljam tudi različne vrste dvojnih odnosov in njihove značilnosti. Dodajam še nekaj primerov, na podlagi katerih je prepoznavanje in razumevanje dvojnih odnosov lažje. V drugem delu teoretičnega uvoda se osredotočam na prejem uporabnikovega darila v socialnem delu. Predstavljam, s kakšnimi izzivi se socialna delavka ali delavec spopadeta ob prejemu uporabnikovega darila in pomen raziskovanja ozadja tega darila. Nadaljujem z etičnimi vidiki sprejema uporabnikovega darila in smernicami za ravnanje v etičnih dilemah. V zadnjem delu teoretičnega uvoda predstavljam slovenske dokumente, ki naj bi socialnim delavkam in delavcem v Sloveniji pomagali pri soočanju z omenjeno problematiko. Predstavljam Kodeks etike socialnih delavk in delavcev Slovenije in za primerjavo opisujem še Ameriški kodeks etike NASW ter Uredbo o omejitvah in dolžnostih javnih uslužbencev v zvezi s sprejemanjem daril. V empiričnem delu predstavljam rezultate raziskave, v kateri so sodelovale socialne delavke, zaposlene na centrih za socialno delo v Zasavju. V neslučajnosten in priročen vzorec sem zajela devet oseb. S pomočjo delno standardiziranega intervjuja sem sogovornice spraševala po naslednjih temah: prejem uporabnikovega darila, etičnost sprejema uporabnikovega darila, poznavanje in razumevanje dvojnih odnosov ter potrebe po dodatnih smernicah in izobraževanjih na področju dvojnih odnosov. Rezultati raziskave kažejo, da se socialne delavke pogosto srečujejo s prejemom uporabnikovih daril, dajejo poudarek raziskovanju njihovega pomena in prepoznavajo nekatere posledice zavrnitve in sprejema darila. Socialne delavke ne poznajo veliko vnaprej določenih smernic za pomoč pri etičnih dilemah, so jih pa kar nekaj razvile iz izkušenj. Prejem uporabnikovega darila večinoma ne povezujejo z dvojnimi odnosi. Poznajo pojem dvojnega odnosa in ga povezujejo predvsem z bolj osebnim odnosom. Prepoznavajo kar nekaj posledic, ki jih ima takšen odnos za socialno delavko, uporabnika in socialno delovni odnos. Tematika se jim zdi pomembna za strokovno refleksijo, prav tako pa si želijo in potrebujejo več dodatnih izobraževanj in predavanj ter vnaprej določenih smernic.

Keywords

socialno delo;darila;dvojni odnosi;medosebni odnosi;postavljanje mej;etične dileme;kodeks etike socialnih delavk in delavcev;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UL FSD - Faculty of Social Work
Publisher: [T. Hacin]
UDC: 364.4.08:17
COBISS: 72876291 Link will open in a new window
Views: 310
Downloads: 39
Average score: 0 (0 votes)
Metadata: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Other data

Secondary language: English
Secondary title: Accepting service users' gifts in social work
Secondary abstract: The central theme of my Master's thesis is accepting service users' gifts in social work. The research is based on a qualitative approach, as I wanted to collect word descriptions of the mentioned issue, which would in turn result in more detailed answers. In the first part of the theoretical introduction, I present dual roles, because understanding these issues is vital for the confrontation with service users' gifts and their complexity. Firstly, I am focusing on the definition of the concept called 'dual role'. After that, follows a chapter about boundaries within a relationship between a social worker and service user, with an emphasis on the importance of creating and maintaining boundaries, as well as distinguishing between crossing and breaking these boundaries. I also present different kinds of dual role relationships and their characteristics. On top of that, I am adding some examples on the basis of which we are able to recognize and understand dual roles. In the second part of the theoretical introduction, I am focusing on accepting service users' gifts in social work. I present challenges social workers face when accepting service users' gifts and the importance of researching the background of said gift. I continue with ethical aspects of accepting service users' gifts and guidelines for handling ethical dilemmas. In the last part of the theoretical introduction, I present Slovenian documents which should help social workers in Slovenia who face these mentioned issues. I present Kodeks etike socialnih delavk in delavcev Slovenije (Code of ethics of social workers in Slovenia) and compare it to the National association of social workers (NASW) Code of ethics. I also present Uredba o omejitvah in dolžnostih javnih uslužbencev v zvezi s sprejemanjem daril (Decree on restrictions and duties of public employees as regards acceptance of gifts). In the empirical part, I present results of my research, in which social workers working in centers for social work in Zasavje, were the main participants. The non-random and convenience sample consists of nine people. With the help of a semi-structured interview, I asked my interviewees about the following themes: accepting service users' gifts, ethics of accepting service users' gifts, knowledge and understanding about dual roles, and the importance of additional guidelines and education in the field of dual roles. Results illustrate, that social workers are often faced with accepting service users' gifts and put emphasis on researching their meaning, as well as recognize potential consequences of either accepting or declining gifts. Social workers are aware of many different predetermined guidelines which help in ethical dilemmas, and they also developed some of them on their own with the help of experience. Most of the time, they do not link accepting service users' gifts to dual roles. They are aware of the term dual roles and link it more to personal relationships. They recognize many consequences such relationship can have for social workers, users and their social work relationship. They believe this subject is important for professional reflection, and they also wish to have, as well as need, more educational courses and predetermined guidelines.
Secondary keywords: social work;gifts;dual roles;personal relationships;relationship boundaries;ethical dilemmas;
Type (COBISS): Master's thesis/paper
Study programme: 0
Embargo end date (OpenAIRE): 1970-01-01
Thesis comment: Univ. v Ljubljani, Fakulteta za socialno delo
Pages: 1 spletni vir (1 datoteka PDF 82 str.))
ID: 13059369