Vloga logističnega managementa v izvajanju turističnih storitev

delo diplomskega projekta

Lana Žabčič (Author), Klavdij Logožar (Mentor)

Abstract

Diplomski projekt obravnava dve področji, turizem in logistiko, za katera menimo, da sta neločljivo povezani. Natančneje, zanima nas, kakšno vlogo ima logistični management kot funkcija in logistika ter management oskrbovalnih verig kot vedi pri učinkovitem izvajanju turističnih storitev v različnih turističnih segmentih. V kritičnem pregledu literature predstavimo te segmente, možne vloge logistike, nabave in ostalih deležnikov oskrbovalnih verig ter omenimo trajnostna načela v turizmu, pri katerih lahko doseganje omogoča tudi logistični management. Nadaljujemo z analizo treh primerov (vinjet) in v diskusiji predstavimo konceptualni integrativni model izvajanja storitev v turizmu, ki upošteva vlogo logistike in zahteve trajnosti. V zaključku odgovorimo na raziskovalna vprašanja.

Keywords

turizem;logistika;oskrbne verige;storitve;management;

Data

Language:	Slovenian
Year of publishing:	2021
Typology:	2.11 - Undergraduate Thesis
Organization:	UM EPF - Faculty of Economics and Business
Publisher:	L. Žabčič
UDC:	338.48:658.7
COBISS:	82756867
Views:	238
Downloads:	20
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	ǂThe ǂrole of logistics management in tourism services
Secondary abstract:	This paper addresses two research domains, namely tourism management and logistics, which are believed to be inherently intertwined. Specifically, we are interested in the role of logistics management (as an organizational or supply-chain unit) and in logistics and supply chain management as disciplines that can altogether offer valuable insights for effective tourism service repertoire offering in various tourism sectors. Literature review in theoretical background addresses tourism sectors, opportunities and role of the logistics, purchasing, and stakeholders in the supply chain. Additionally, we passingly mention the principles of sustainability and its inter-connection to the logistics. We proceed with the analysis of three cases (vignettes). In the discussion of the results we depict an integrative conceptual model for tourism services that incorporates the role of logistics and sustainability. We conclude by answering the research questions.
Secondary keywords:	tourism;logistics;supply chain;service;management;
Type (COBISS):	Diploma project paper
Thesis comment:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages:	31 str.
ID:	13269581