diplomska naloga
Vita Dobravc (Author), Mirko Markič (Mentor)

Abstract

No abstract data available

Keywords

kakovost storitev;management;pacienti;SERVQUAL;zaznavanje storitev;zdravstvena ustanova;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UP FM - Faculty of Management Koper
Publisher: [V. Dobravc]
UDC: 005.336.3:614.21(043.2)
COBISS: 76658691 Link will open in a new window
Views: 973
Downloads: 111
Average score: 0 (0 votes)
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Other data

Secondary language: English
Secondary keywords: quality of service;management;patients;SERVQUAL;perception of service;healthcare institution;
Type (COBISS): Bachelor thesis/paper
Thesis comment: Univ. na Primorskem, Fak. za management
Pages: IX, 41 str., [9] str. pril.
ID: 13356475
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