Preverjanje čustvene inteligence v selekcijskih postopkih

magistrsko delo

Sara Dolenec (Author), Aleksandra Kanjuo-Mrčela (Mentor)

Abstract

Magistrsko delo obravnava problematiko čustvene inteligence v selekcijskih postopkih v delovnih organizacijah. Temelji na kombinaciji kvalitativne metode raziskovanja in pregleda strokovne literature. Namen naloge je predstaviti pojem čustvena inteligenca ter ga umestiti v postopek selekcije in v delovne organizacije. Cilj naloge je opredeliti pomembnost čustvene inteligence zaposlenih za organizacije in razloge za (ne)preverjanje čustvene inteligence v selekcijskih postopkih. S tem želim pokazati na to, kako močan vpliv ima lahko čustvena inteligenca na uspešnost organizacij in kako malo se tega dejansko zavedamo. Več raziskav je pokazalo, da čustveno inteligentne organizacije dosegajo neprimerljivo boljše rezultate od čustveno neinteligentnih. Začetek poti se začne pri vsakem posameznem zaposlenem, zato je res pomembno, da se tega zavedamo že ob samem izboru ekipe, ki bo gonilo organizacije na poslovni poti. Ključna spremenljivka, ki se je pokazala v tem pristopu, je področje, na katerem organizacija deluje. Pomembnost čustvene inteligence zaposlenih variira glede na sektor, v katerem organizacije deluje. Večja odstopanja so tudi pri izbiranju vodilnih delavcev, saj naj bi vodstvene pozicije s svojimi izzivi zahtevale osebo z višjo stopnjo čustvene inteligence.

Keywords

čustvena inteligenca;selekcijski postopki;delovna uspešnost;čustveno delo;Delovne organizacije;Izbiranje kadrov;Magistrska dela;

Data

Language:	Slovenian
Year of publishing:	2021
Typology:	2.09 - Master's Thesis
Organization:	UL FDV - Faculty of Social Sciences
Publisher:	[S. Dolenec]
UDC:	331.108.2(497.4)(043.2)
COBISS:	83701507
Views:	215
Downloads:	48
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Testing emotional intelligence in selection processes
Secondary abstract:	This master thesis' topic is emotional intelligence in selection practices inside working organizations. It is based on combination of qualitative method of research and theoretical approach. The purpose of this work is to introduce concept of emotional intelligence and place it in the selection process of working organizations. Goal of this thesis is to define how important is employee's emotional intelligence for organization and find reasons for (not) testing emotional intelligence in selection processes. With that, I'd like to show how strong the role of emotional intelligence can be on organizational success and how little are we aware of this. More researches has shown that emotionally intelligent organizations have much better results than emotionally non-intelligent organizations. Start of this journey begins at each individual employee, that's why it is important for us to understand the importance of emotional intelligence already at the beginning, when we are choosing the team of employees that will drive us on our business path. One main variable that popped up in this approach is the field of work, where a certain organization is endeavoring. Importance of employee's emotional intelligence depends on a sector, where organization is working. Bigger differences are also when choosing a leader, since it is believed that leadership positions with their challenges, require a person with a higher rate of emotional intelligence.
Secondary keywords:	emotional intelligence;selection process;work effectiveness;emotional labour;Working organizations;Čustvena inteligenca;Emotional intelligence;Employee selection;Slovenija;Slovenia;Master's theses;
Type (COBISS):	Master's thesis/paper
Study programme:	0
Thesis comment:	Univ. v Ljubljani, Fak. za družbene vede
Pages:	63 str.
ID:	13748108