Doživljanje stresa medicinskih sester in zdravstvenih tehnikov v zdravstvenem domu in v bolnišnici

(diplomsko delo)

Lara Fidler (Author), Jana Goriup (Mentor), Milica Lahe (Co-mentor)

Abstract

V diplomskem delu smo predstavili stres (simptomi, faze in viri stresa, opisane so značilnosti negativnega in pozitivnega stresa, posledice stresa, stres na delovnem mestu in premagovanje stresa). Osredotočili smo se tudi na stres pri medicinskih sestrah. Uporabili smo analitični pristop s študijem domače in tuje literature ter uporabo elektronskih virov. Za zbiranje podatkov in obstoječega stanja smo kot instrument raziskovanja uporabili anketo, ki je obsegala vprašanja o doživljanju stresa medicinskih sester in zdravstvenih tehnikov v Zdravstvenem domu Velenje in v Splošni bolnišnici Celje, v mesecu juliju in v avgustu 2009. Vprašalnik je bil zaprtega tipa, razdeljen med 40 naključno izbranih medicinskih sester in zdravstvenih tehnikov v obeh zavodih. Dobljene rezultate smo preučili in grafično prikazali. Namen raziskave je bil ugotoviti, kako intenzivno doživljajo stres medicinske sestre in zdravstveni tehniki v zdravstvenem domu in v bolnišnici, hkrati pa ugotoviti najpogostejše dejavnike in vzroke, ki privedejo do stresnih situacij, jih primerjati z ugotovitvami, ki jih navaja literatura in prikazati smernice za preprečevanje oziroma zmanjševanje stresnih situacij na delovnem mestu. Ugotovili smo, da je vzrok za nastanek stresa v zdravstvenem domu v največji meri delo z ljudmi in narava dela. V bolnišnici pa je vzrok za stres odgovorno in izmensko delo. V zdravstvenem domu kot v bolnišnici, pa so mnenja, da je delovna zasedenost negovalnega tima neustrezna in da je delo preobremenjujoče in se mu zaradi tega ne morejo dovolj posvetiti. Stres se pri medicinskih sestrah in zdravstvenih tehnikih v zdravstvenem domu največkrat kaže kot povečana občutljivost, občutek pritiska, pretirano delo, občutek napetosti in tesnobe. V bolnišnici pa občutijo stres v obliki povečane občutljivosti, želja po menjavi delovnega mesta, slabi medsebojni odnosi in pretirano delo. Na delu pa najpogosteje občutijo bolečine v hrbtenici.

Keywords

stres;doživljanje stresa;medicinske sestre;zdravstveni tehniki;izgorevanje;

Data

Language:	Slovenian
Year of publishing:	2010
Source:	Maribor
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FZV - Faculty of Health Sciences
Publisher:	[L. Fidler]
UDC:	614.253.5:159.944.4
COBISS:	1573796
Views:	4823
Downloads:	1052
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	How nurses experience stress in healt centres and hospitals
Secondary abstract:	In the graduation thesis we take a close look at stress (its symptoms, its sources and phases; the characteristics of negative and positive stress are described thoroughly; work stress and its overcoming). We also pay attention to nurses and their ways of facing stress. The approach used in the graduation thesis analyses Slovenian as well as foreign literature and includes on-line resources. In order to gather data of the current circumstances, the investigation method applied is a questionnaire which comprises questions on nurses’ handling stress in Velenje health centre (Zdravstveni dom Velenje) and Celje hospital (Splošna bolnišnica Celje) from July to August 2009. The questionnaire consisting of closed-ended questions was delivered to a random sample of 40 nurses and medical technicians in the before mentioned institutions. The results were then analysed and presented graphically. The aim of our research was to discover the nurses’ and medical technicians’ intensity of experiencing stress in a health centre and a hospital. At the same time we wanted to list the most common factors and reasons leading to stressful situations, compare them to scientific findings and draw up guidelines on prevention and reduction of the stressful situations at work. We discovered that stress in a health centre is mainly the result of human interaction and the nature of work. In hospital, however, stress is usually caused by the high level of responsibility and the fact that nurses have to work in shifts. Medical staff of both, hospital and health centre, share the opinion: the occupation of the nursing team is inappropriate, work is too high of a burden and, therefore, cannot be thoroughly accomplished. Nurses and medical technicians in health centers usually reflect stress showing a high level of sensitivity, the sense of being under pressure, preoccupied and anxious. Medical staff in hospitals, however, express stress in a form of high sensitivity, the wish to find another job, weak human interactions and preoccupation. Medical staff usually experience backache at work.
Secondary keywords:	stress;experiencing stress;nurse;medical technician;tiresome work.;
URN:	URN:SI:UM:
Type (COBISS):	Undergraduate thesis
Thesis comment:	Univ. v Mariboru, Fak. za zdravstvene vede
Pages:	V, 57 f., 5 f. pril.
Keywords (UDC):	applied sciences;medicine;technology;uporabne znanosti;medicina;tehnika;medical sciences;medicina;public health and hygiene;accident prevention;javno zdravje in higiena;preprečitev nesreč;public and professional organization of health;javna in poklicna organizacija zdravstva;philosophy;psychology;filozofija;psihologija;psychology;psihologija;executive functions;izvrševalne funkcije;work and fatigue;efficiency;delo in utrujenost;učinkovitost;
ID:	13859