Nasilje nad zaposlenimi v zdravstveni negi

magistrsko delo

Kaltrina Shaqiri (Author), Vanja Ida Govednik (Mentor)

Abstract

Na podlagi predhodnih raziskav o nasilju na delovnih mestih je bilo ugotovljeno, da so poklici v zdravstvu najbolj izpostavljeni nasilju na delovnem mestu. Nasilno vedenje se lahko pojavi med zaposlenimi ali med pacientom in zaposlenim, zato je tema zanimiva za raziskovanje. Nasilno vedenje predstavlja negativno obliko vedenja, ki krši pravila varnega skupnega bivanja, človekove pravice in zlorablja moč posameznika nad drugim človekom. Cilj naloge je bil proučiti doživljanje nasilja med zaposlenimi v zdravstveni negi in s pregledom literature prikazati posledice tega nasilja. Rezultati ankete, ki je bila opravljena v letu 2019, kažejo, da se anketiranci, ki so zaposleni v vseh zdravstvenih ustanovah (primarno, sekundarno, terciarno) med seboj v povprečju statistično značilno ne razlikujejo v stopnji nasilnega vedenja. Najpogostejša so nerealna pričakovanja strank, najmanj pogosto pa verbalno nasilje. Nižje izobraženi zaposleni v zdravstveni negi zaznavajo večjo stopnjo nasilja kot višje izobraženi. Ugotavljamo, da je treba zdravstvene delavce zaščititi pred nasiljem, treba jim je omogočiti varnost in jih spodbujati k prijavljanju vsakega nasilja, ne samo fizičnega, ampak tudi psihičnega, ki zna biti včasih še bolj boleče kot fizično. Predlagamo, da se izvedejo podrobne raziskave prijavljanja nasilja zaposlenih tako v primarnih kot tudi sekundarnih in terciarnih zdravstvenih ustanovah, da se bo problematika ustrezno naslovila in zdravstvenim delavcem omogočila nemoteno opravljanje dela.

Keywords

nasilje;nasilje na delovnem mestu;zdravstvo;zdravstveni delavci;magistrska dela;

Data

Language:	Slovenian
Year of publishing:	2022
Typology:	2.09 - Master's Thesis
Organization:	UM FVV - Faculty of Criminal Justice
Publisher:	[K. Shaqiri]
UDC:	343.62:61(043.2)
COBISS:	97610243
Views:	219
Downloads:	77
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Violence against nursing staff
Secondary abstract:	Based on previous research it is a fact that health work is an occupation that is the most exposed to workplace violence. Violent behavior can occur between coworkers or between a health care worker and a patient and it is a behavior that breaks the rules of safe coexistence and human rights. The aim of the thesis was to analyze violence concerning health care workers and the consequences. The results of a questionnaire from 2019 shows that the workers from primary, secondary of tertiary institutions do not differ based on violent behavior. More educated workers experience less violence than less educated health care workers. There is no difference in violence based on the size of the institution and health care workers experience different levels of violence. The most common were unrealistic expectations of patients, the least common was verbal violence. We conclude that health care workers need to be protected from the violence behavior, they need a safe space to work and violence needs to be reported. We suggest that further research is conducted about reporting violence in all institutions because it is unacceptable that violence is a part of heath care workers experience.
Secondary keywords:	violence;workplace violence;health workers;health violence;
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za varnostne vede, Ljubljana
Pages:	VI f., 66 str.
ID:	14545313