Zadovoljstvo in zavzetost zaposlenih javnega zavoda

magistrsko delo

Tina Kramberger (Author), Simona Šarotar Žižek (Mentor), Polona Tominc (Co-mentor)

Abstract

Zaposleni so temeljna zmožnost vsake organizacije, v stanju zadovoljstva in zavzetosti pa še toliko bolj prispevajo k pomembnim meritvam poslovne uspešnosti. Zadovoljstvo opisuje stanje dobrega počutja zaposlenih in njihove sreče na delovnem mestu, kar je osnova za učinkovitost, osredotočenost in intenzivnost, ki so osrednje značilnosti zavzetosti. Izkaže se, da so zaposleni javnega zavoda X v najvišji meri zadovoljni s samim delom, delovnim časom, stalnostjo in varnostjo zaposlitve in odnosi s sodelavci ter najmanj zadovoljni z obveščenostjo o aktualnem dogajanju, s plačo, z možnostmi za napredovanje in vodstvom javnega zavoda X. Ugotovimo, da med višje in nižje izobraženimi ne prihaja do razlik v zadovoljstvu, medtem ko nas preseneti višja stopnja zadovoljstva mlajših v primerjavi s starejšimi zaposlenimi. Sicer sami demografski dejavniki ne morejo napovedati posameznikove nagnjenosti k zadovoljstvu in zavzetosti, lahko pa gre za posledico optimizma in navdušenja, ki ga doživljajo posamezniki ob začetku nove zaposlitve. Analiziramo tudi zadovoljstvo s plačo in v nasprotju s pričakovanji ugotovimo, da so zaposleni z njo zadovoljni. Glede na rezultate analize lahko zaposlene javnega zavoda X označimo za zavzete. Zaposlitev v javnem zavodu X vključuje delovanje na specifičnem področju, ki ima moč vplivati na posameznikovo življenje tudi zunaj delovnega konteksta, kar je nenazadnje neizpodbiten razlog, da se mora vodstvo javnega zavoda X potruditi za izboljšanje dejavnikov, s katerimi zaposleni izražajo nezadovoljstvo.

Keywords

zaposleni;zadovoljstvo;zavzetost;dejavniki;posledice;javni zavodi;

Data

Language:	Slovenian
Year of publishing:	2022
Typology:	2.09 - Master's Thesis
Organization:	UM EPF - Faculty of Economics and Business
Publisher:	T. Kramberger
UDC:	331.101.32
COBISS:	113323779
Views:	128
Downloads:	15
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Employee satisfaction and engagement in public institution X
Secondary abstract:	Employees are the core capability of any organization. In a state of satisfaction and engagement, they contribute even more to important measures of business performance. Satisfaction describes the state of employee well-being and their happiness in the workplace, which is the basis for efficiency, focus and intensity, which are central characteristics of engagement. It turns out that the employees of public institution X are the most satisfied with work itself, working hours, continuity and security of employment and relations with colleagues, and least satisfied with information about current events, salary, opportunities for promotion and management of the public institution. We find that there are no differences in satisfaction between higher and lower educated employees, while we are surprised by the higher level of satisfaction of younger employees compared to older employees. Demographic factors alone cannot predict an individual's propensity for satisfaction and engagement, but it may be the result of the optimism and enthusiasm that individuals experience when starting a new job. We also analyze the satisfaction with salary and, contrary to expectations, we find that employees are satisfied with it. According to the analysis results, employees of public institution X can be marked as engaged. Employment in public institution X includes working in a specific field that can affect an individual's life outside the work context, which is undeniably a reason why management of public institution X must make efforts to improve the factors with which employees express dissatisfaction.
Secondary keywords:	employee satisfaction;employee engagement;factors;consequences;organization;
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages:	III, 80 str., 9 str. pril.
ID:	14821971