Stres na delovnem mestu varnostnika

magistrsko delo

Anja Resnik (Author), Tomaž Čas (Mentor)

Abstract

V današnjem času skoraj ni delovnega mesta, ki ne bi zahteval dobre psihične in fizične kondicije zaposlenega. Pri delu se človek srečuje s pritiski in priča-kovanji nadrejenih, na stres vplivajo tudi odnosi s sodelavci, zadovoljstvo z delom, ki ga človek opravlja, delovni pogoji, organizacija dela. Stres povzroča ljudem številne težave, zaradi katerih nastane tudi precejšna škoda za organizacijo in družbo kot celoto. Stresna služba je po vsem svetu daleč najpomembnejši povzročitelj stresa. Vodstvo se velikokrat ne želi sooči-ti s stresom svojih zaposlenih. Prepričani so, da je nastanek stresne situacije problem posameznika in prav tako tudi rešitev. Ne zavedajo se, da lahko stres vpliva na končni rezultat poslovanja, povzroči znatne finančne izgube in zma-njšanje donosnosti. Magistrska naloga obravnava stres na delovnem mestu varnostnika. V teoretič-nem delu naloge so podrobneje predstavljena razmišljanja o stresu, stres v organizaciji, stres na delovnem mestu, stres v zasebnem varovanju in delov-nem mestu varnostnika. Sledi praktični del magistrske naloge, v katerem je izvedena raziskava med zaposlenimi v večjih zasebno varnostnih službah v Sloveniji. Rezultati raziska-ve so prikazani v več sklopih - zadovoljstvo z delom, dejavniki stresa, obre-menjenost z delom, simptomi stresa pri delu, vpliv stresa na učinkovitost, spoprijemanje s stresom, skrbi podjetja za spoprijemanje s stresom, splošno zadovoljstvo z delom. Sledijo mu odgovori na hipoteze, povzetek raziskave in predlogi za izboljšave. Glavne ugotovitve raziskave: delovno mesto varnostnika je polno napetosti in stresov, stresnost dela vpliva na opravljanje nalog, delo v času praznikov in prostih dni ter nadurno delo večini vedno povzroča stres, itd. Kljub stresnim dejavnikom so anketiranci zadovoljni s stalnostjo zaposlitve, sodelavci in nad-rejenimi.

Keywords

zasebno varovanje;varnostniki;delovno mesto;stres;magistrska dela;

Data

Language:	Slovenian
Year of publishing:	2012
Source:	[Ljubljana
Typology:	2.09 - Master's Thesis
Organization:	UM FVV - Faculty of Criminal Justice
Publisher:	A. Resnik]
UDC:	351.746.2:159.944.4
COBISS:	2412778
Views:	3256
Downloads:	689
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	SECURITY GUARD WORKPLACE STRESS
Secondary abstract:	Nowadays there is almost no job that doesn’t require good mental and psychi-cal condition of the employee. People at work are faced with pressure and great expectations of their management; the stress also affects relationships with coworkers, satisfaction with the performed work, working conditions, work organization. Stress causes problems to many people, which results in substantial damage to the organization and society as a whole. Stress at work around the world is by far the largest cause of stress. Management often doesn’t want to face the stress of their employees. They believe that the formation of stress is an indi-vidual problem and therefore one must find their own solution how to handle the stress. Management doesn’t realize the stress can affect final result and can cause significant financial losses and profitability reduces. Master's thesis deals with security guard workplace stress. In the theoretical part of the study I represent different views on stress, stress in the organiza-tion, work stress, stress in private security and security guard workplace. Thesis is followed by a practical part, in which I carry out a survey among em-ployees in Slovenia’s large private security services. The survey results are presented in several sections - job satisfaction, stress factors, coping with work stress symptoms at work, the influence of stress on performance, coping with stress, how businesses are handling the stress, overall job satisfaction, 7 followed by answers to the hypotheses, summary of the research and sugges-tions for improvements. The main findings of the survey: security guard job is full of tension and stress, stressed work affects the job performance, work during the holidays, off days and overtime work is always causing stress to the majority of the em-ployee’s, etc. Despite the stress factors, surveyors are satisfied with the con-tinuity of employment, colleagues and management.
URN:	URN:SI:UM:
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za varnostne vede, Ljubljana
Pages:	86 str.
Keywords (UDC):	social sciences;družbene vede;public administration;government;military affairs;javna uprava;particular activities of public administration;posamične dejavnosti javne uprave;philosophy;psychology;filozofija;psihologija;psychology;psihologija;executive functions;izvrševalne funkcije;work and fatigue;efficiency;delo in utrujenost;učinkovitost;
ID:	14876