Russia and China
Wendy Kay Gubler (Author), Matthew W. McCarter (Author), Christie K. W. Seawright (Author), Yuli Zhang (Author)

Abstract

Service recovery in transition economies

Keywords

gospodarstvo;tranzicija;storitve;economies in transition;cross-cultural customer perceptions;empirical research;service recovery;

Data

Language: English
Year of publishing:
Typology: 1.01 - Original Scientific Article
Organization: UP FM - Faculty of Management Koper
Publisher: Faculty of management
UDC: 339.9(57+510)
COBISS: 2571735 Link will open in a new window
ISSN: 1581-6311
Parent publication: Managing global transitions
Views: 2674
Downloads: 63
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Other data

Secondary language: Unknown
Secondary title: Russia and China
Secondary keywords: economies in transition;cross-cultural customer perceptions;empirical research;service recovery;
URN: URN:NBN:SI
Type (COBISS): Not categorized
Pages: str. 23-51
Volume: ǂVol. ǂ6
Issue: ǂno. ǂ1
Chronology: spring 2008
Keywords (UDC): social sciences;družbene vede;economics;economic science;ekonomija;ekonomske vede;trade;commerce;international economic relations;world economy;trgovina;tržišče;marketing;international economy generally;international economic relations;global economy;mednarodno gospodarstvo;mednarodni gospodarski odnosi;svetovno gospodarstvo;mathematics;natural sciences;naravoslovne vede;matematika;mathematics;matematika;fundamental and general considerations of mathematics;osnove matematike;teorija množic;matematična logika;
ID: 1491064