Vpliv stilov vodenja na zadovoljstvo zaposlenih v zdravstveni negi

(magistrsko delo)

Katja Janžekovič (Author), Jure Kovač (Mentor), Majda Pajnkihar (Co-mentor)

Abstract

Dobro vodenje je kot konstantno vrhunsko delovanje, ki ima pozitive dolgoročne učinke na vse zaposlene. Vodje niso samo tisti, ki kontrolirajo druge, ampak delujejo kot vizionarji, ki pomagajo zaposlenim, da planirajo, vodijo, kontrolirajo in organizirajo svoje delo. Namen. Ugotoviti prevladujoči stil vodenja v zdravstveni negi ter proučiti vpliv različnih stilov vodenja na zadovoljstvo zaposlenih v zdravstveni negi. Raziskovalna metodologija. Raziskava je temeljila na deskriptivni (opisni) in kavzalno-neeksperimentalni metodi empiričnega raziskovanja. Kot instrument smo uporabili anketni vprašalnik. Raziskovalni vzorec zajema 100 zaposlenih v eni izmed splošnih bolnišnic. V raziskavi so sodelovale medicinske sestre in zdravstveni tehniki, iz raziskave so bile izvzete glavne medicinske sestre oddelkov in njihove namestnice oz. namestniki. Vrnjenih smo dobili 99 vprašalnikov, kar predstavlja 99 %. Cronbach Alfa je 0,931. Dobljene podatke smo obdelali s pomočjo računalniških programov Microsoft Office Excel ter SPSS for Windows 16.0. Rezultati. Rezultati raziskave kažejo da v splošni bolnišnici prevladuje transformacijski stil vodenja (PV = 3,31), ki se uporablja skoraj enako pogosto kot transakcijski stil vodenja (PV = 3,09). Ugotovili smo tudi, da je transformacijsko vodenje v pozitivni korelaciji z zadovoljstvom zaposlenih v zdravstveni negi ter da je vodenje »laissez faire« v negativni korelaciji z zadovoljstvom zaposlenih v zdravstveni negi. Ugotovljena povprečna vrednost zadovoljstva zaposlenih z vodenjem glavne medicinske sestre oddelka je 3,21. Sklep. Potrebne so številne spremembe na področju vodenja. Zaposleni so jasno pokazali, da jim transformacijski stil vodenja prinaša največ zadovoljstva. Uporaba le-tega zaposlene motivira in jih navdušuje v tolikšni meri, da so pripravljeni slediti zahtevam in ciljem organizacije.

Keywords

stili vodenja;zdravstvena nega;zadovoljstvo zaposlenih;transformacijski stil vodenja;transakcijski stil vodenja;

Data

Language:	Slovenian
Year of publishing:	2012
Source:	Maribor
Typology:	2.09 - Master's Thesis
Organization:	UM FZV - Faculty of Health Sciences
Publisher:	[K. Janžekovič]
UDC:	658
COBISS:	1799844
Views:	3421
Downloads:	829
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	EFFECTS OF LEADERSHIP STYLES TO THE SATISFACTION OF EMPLOYEES IN NURSING CARE
Secondary abstract:	Good leadership is a constant superior performance, which has a positive long-term effects on all employees. Leaders are not only those, who control the other, but act as visionaries, who help employees to plan, manage, control and organize their work. Purpose. Determine the dominant management style in nursing care and to study the impact of different leadership styles on staff satisfaction in health care. Research Methodology. The survey was based on the descriptive (descriptive) and non-experimental causal-empirical method of research. As an instrument, we used a questionnaire. The research sample included 100 employees in one of the general hospitals. The study included nurses and medical technicians, from the study were excluded nurse leaders and their deputies. We got 99 returned questionnaires, representing 99%. Cronbach Alpha was 0.931. The resulting data were analyzed using computer programs Microsoft Excel and SPSS for Windows 16.0. Results. The survey results show, that in the general hospital dominates transformational leadership style (PV = 3.31), which is used almost as often as transactional leadership style (PV = 3.09). We also found that transformational leadership is positively correlated with employee satisfaction in health care, and that the laissez faire leadership negatively correlated with employee satisfaction in health care. Average value of employee satisfaction with management of the nurse leader is 3.21. Conclusion. Many changes in area of leadership are needed. Employees have clearly demonstrated that transformtional leadership style is the one which brings them the most satisfaction. The use of this style motivates employees and inspires them to such extent, that they are willing to follow the requirements and objectives of the organization.
Secondary keywords:	management style;health care;employee satisfaction;transformational leadership style;transactional leadership style.;
URN:	URN:SI:UM:
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za zdravstvene vede
Pages:	IX, 77 f., 6 f. pril.
Keywords (UDC):	applied sciences;medicine;technology;uporabne znanosti;medicina;tehnika;communication and transport industries;accountancy;business management;public relations;komunikacije in transport;knjigovodstvo;poslovni menedžment;stiki z javnostjo;business management;administration;commercial organization;poslovni menedžment;administracija;komercialna organizacija;
ID:	15603