magistrsko delo
Darja Grilj Baša (Author), Nina Mešl (Mentor)

Abstract

Izbruh epidemije nalezljive bolezni COVID-19 je v začetku leta 2020 zajel ves svet ter močno vplival na evropske sisteme zdravstvenega in socialnega varstva. V življenje ljudi sta izbruh bolezni in epidemija vnesla mnogo sprememb in izzivov. V teoretičnem delu sem pregledala literaturo, ki opredeljuje socialno delo ob pojavu izrednih razmer v državi, izzive in dileme, s katerimi so se soočali socialni delavci in socialne delavke na centrih za socialno delo, kakšne spremembe so se pojavile pri metodah dela, v delovnem odnosu, dostopnosti in koordinaciji služb. V raziskovalnem delu sem se poglobila v izzive ter organizacijo dela znotraj Centra za socialno delo Primorsko-Notranjska, enota Ilirska Bistrica ter socialnovarstvenega programa Dnevni center Sonček v času vladanja epidemije. Izvedla sem intervjuje z zaposlenimi na enoti ter pridobljene podatke analizirala na besedni način. Ugotovitve raziskave kažejo, da se je način dela na Centru za socialno delo Primorsko-Notranjska, enota Ilirska Bistrica in v Dnevnem centru Sonček, ob izbruhu nalezljive bolezni COVID-19 in naprej, precej spremenil. Izredne razmere so različno vplivale na organizacijo dela ter na stike z uporabniki. Potrebno se je bilo takoj odzvati na spremembe in prilagoditi novim okoliščinam. Omejen dostop do storitev je povzročil več nejasnosti pri uporabnikih, pri socialnih delavkah in strokovnih sodelavkah pa je bil prisoten strah, kako ravnati in delovati ter pri tem poskrbeti za ustrezno zaščito pred boleznijo in kako kljub vsemu obdržati stik ter uporabnikom nuditi pomoč.

Keywords

socialno delo v izrednih razmerah;COVID-19;metode socialnega dela;centri za socialno delo;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UL FSD - Faculty of Social Work
Publisher: [D. Grilj Baša]
UDC: 364:616-036.2
COBISS: 113689859 Link will open in a new window
Views: 114
Downloads: 25
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Other data

Secondary language: English
Secondary title: Challenges of Social Work During the COVID-19 Epidemic at Social Work Centres
Secondary abstract: The outbreak of the COVID-19 epidemic in early 2020 spread worldwide and had a major impact on European health and social care systems. The outbreak and the epidemics have brought many changes and challenges to people's lives. In the theoretical part, I reviewed the literature that defines social work in the event of emergencies in the country, the challenges and dilemmas that social workers faced at social work centers, what changes have occurred in working methods, in the work relationship, the accessibility and coordination of services. In my research work, I delved into the challenges and organization of work within the Primorsko-Notranjska Social Work Centre, Unit Ilirska Bistrica, and the social welfare program Dnevni center Sonček during the epidemic. I conducted interviews with the employees of the unit and analyzed the obtained data in a verbal way. The findings of the research show that the way of working at the Primorsko-Notranjska Social Work Centre, Unit Ilirska Bistrica and at the Dnevni center Sonček, at the time of the outbreak of the infectious disease COVID-19 and afterwards, has changed significantly. Emergencies had different effects on the organization of work and on contacts with users. It was necessary to react immediately to the changes and adapt to the new circumstances. Limited access to services has led to more confusion among users, while social workers and professionals had concerns about how to act, while providing adequate protection against the disease and nevertheless keep in touch with the users and provide help.
Secondary keywords: COVID-19 epidemic;social work in emergency situations;methods of social work;social services;social work centres;
Type (COBISS): Master's thesis/paper
Study programme: 0
Embargo end date (OpenAIRE): 1970-01-01
Thesis comment: Univ. v Ljubljani, Fakulteta za socialno delo
Pages: 89 str.
ID: 15673312