Analiza zadovoljstva s policijskim delom v občini Koper

diplomsko delo visokošolskega strokovnega študija Varstvoslovje

Darja Torkar (Author), Darko Anželj (Mentor)

Abstract

V diplomski nalogi smo ugotavljali stopnjo zadovoljstva prebivalcev Občine Koper z delom policistov Policijske postaje Koper. S pomočjo anketnega vprašalnika smo ugotavljali, kako prebivalci Občine Koper ocenjujejo delo policistov Policijske postaje Koper. V prvem delu diplomske naloge (teoretičnem delu) smo uporabili splošne teoretične metode, predvsem deskriptivno metodo, s katero smo preučevali tematiko zadovoljstva s policijskim delom na ravni opisovanja dejstev, odnosov, procesov. Predstavili smo naloge in cilje policije v občini, na splošno policijsko organizacijo ter policijsko delo v skupnosti. Pri pisanju naloge smo uporabili primarne in sekundarne vire. V drugem delu diplomske naloge (raziskovalni del) pa smo uporabili raziskovalne (anketni vprašalnik) in razlagalne metode (katere smo uporabili pri pojasnitvi tistega, kar smo dognali pri raziskovanju). Rezultati raziskave so pokazali, da se prebivalci Občine Koper počutijo varne v svojem bivalnem okolju. Ugotovljeno pa je bilo, da prebivalci niso pripravljeni sodelovati s policisti Policijske postaje Koper, prav tako slabo ocenjujejo stopnjo zadovoljstva z obveščanjem javnosti s strani policije. Občani tudi delo policistov ocenjujejo kot slabo, saj menijo, da ne obravnavajo vseh oseb nepristransko, tudi delo Policijske postaje Koper so ocenili kot slabo. S srednjo vrednostjo so ocenili način patruljiranja v Občini Koper, prebivalci menijo, da policisti v nezadostni meri opravljajo službo peš. Občani so z vidnostjo policistov v Občini Koper dokaj zadovoljni, saj menijo, da vidnost policistov na terenu učinkuje preventivno in zmanjšuje kršitve, prav tako pa vzpodbuja ljudi k skrbi za varnost. Prebivalci so pri interpersonalnih kompetencah policistov ocenili kot najboljše policistovo samozavest, kot najslabše pa njihovo pravičnost in tolerantnost.

Keywords

policija;policijsko delo;policijsko delo v skupnosti;občani;zadovoljstvo;vprašalniki;diplomske naloge;

Data

Language:	Slovenian
Year of publishing:	2013
Source:	[Ljubljana
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FVV - Faculty of Criminal Justice
Publisher:	D. Torkar]
UDC:	351.741(043.2)
COBISS:	2593770
Views:	1226
Downloads:	148
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary abstract:	This thesis explores the Koper citizens’ level of happiness with the work done by the Koper police station. A survey was carried out to discover how the citizens of Koper rate the work of the police officers from the Koper police station. In the first (theoretical) general theoretical methods were used, especially the descriptive method, which was used to study the satisfaction with police work on the level of fact, relationship and process description. This work exposes the goals of the police in the municipality, the general police organisation and police work in the community. Primary and secondary sources were used in this work. In the second part of the thesis (the research part) research (survey questionnaire) and explanatory methods (which were used to explain the results of the research) were used. The results have shown that the inhabitants of the Koper municipality feel safe in their environment. Moreover, the citizens are unwilling to cooperate with the officers from the Koper police station and are unhappy with the police’s public information service. The citizens rate the work of the police officers poorly, since they believe the police are partial in their treatment of citizens. Also the work of the police station was rated as bad. The patrolling method was given a medium mark, as the inhabitants feel that the number of foot patrols is unsatisfactory. The citizens are quite happy with the visibility of police officers as they believe that it decreases violations and increases the people’s concern for safety. When rating the officers’ inter-personal competences, the citizens gave the best marks to the officers’ self-confidence and the worst to their fairness and tolerance.
URN:	URN:SI:UM:
Type (COBISS):	Undergraduate thesis
Thesis comment:	Univ. v Mariboru, Fak. za varnostne vede, Ljubljana
Pages:	53 str.
Keywords (UDC):	social sciences;družbene vede;public administration;government;military affairs;javna uprava;particular activities of public administration;posamične dejavnosti javne uprave;
ID:	15772