diplomsko delo
Ajda Breznik Džeko (Author), Mitja Dečman (Mentor)

Abstract

Diplomsko delo se osredotoča na vpliv uporabe informacijsko-komunikacijske tehnologije na delo javnih uslužbencev pri uveljavljanju pravice iz javnih sredstev. Hitro napredovanje IKT je prineslo pomembne spremembe na različnih področjih, vključno z javno upravo. V današnjem digitalnem svetu je IKT ključno orodje za izboljšanje učinkovitosti in kakovosti storitev javne uprave. Vendar pa je sprejetje IKT v javni upravi prineslo tudi nekaj izzivov, kot je potreba po prilagajanju novim tehnologijam in postopkom. S ciljem pridobiti dodatne informacije za dosego namena in cilja naloge, je bila izvedena empirična raziskava, in sicer s pomočjo kvalitativne metode intervjuja. V raziskavi smo izvedli intervju s petimi strokovnimi delavci iz Območnega centra za socialno delo Ljubljana. Intervju je omogočil pridobitev vpogleda v razmišljanja, dojemanje in izkušnje strokovnih delavcev glede uporabe informacijskega sistema ISCSD pri njihovem delu. Rezultati raziskave so pokazali, da strokovni delavci prepoznavajo pomembnost uporabe sistema ISCSD pri izvajanju njihovih nalog. Izpostavili so, da jim ta sistem olajša dostop do podatkov, povečuje učinkovitost pri obdelavi vlog ter omogoča boljše sledenje postopkom. Na podlagi ugotovitev raziskave smo podali tudi predloge za morebitne izboljšave sistema ISCSD, ki bi lahko še bolj olajšale delo strokovnih delavcev.

Keywords

informacijsko-komunikacijska tehnologija;center za socialno delo;uveljavljanje pravic iz javnih sredstev;ISCSD;Krpan;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UL FU - Faculty of Administration
Publisher: [A. Breznik Džeko]
UDC: 004:364-3:061.1(497.4)(043.2)
COBISS: 164345859 Link will open in a new window
Views: 7
Downloads: 1
Average score: 0 (0 votes)
Metadata: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Other data

Secondary language: English
Secondary title: The impact of ICT use on the work of public employees in the process of exercising the right to public funds
Secondary abstract: The diploma thesis focuses on the impact of Information and Communication Technology use on the work of public employees in the process of exercising the right to public funds. The rapid advancement of ICT has brought significant changes in various sectors, including public administration. In today's digital world, ICT is a crucial tool for improving the efficiency and quality of public services. However, the adoption of ICT in public administration has also presented some challenges, such as the need to adapt to new technologies and processes. With the aim of obtaining additional information to achieve the purpose and objectives of the thesis, empirical research was conducted using a qualitative method of interviews. Interviews were conducted with five professionals from the Regional Centre for Social Work in Ljubljana. The interviews provided insights into the thoughts, perceptions, and experiences of professionals regarding the use of the Information System for Social Work Decision Support (ISCSD) in their work. The research findings showed that professionals recognize the importance of using the ISCSD system in carrying out their tasks. They highlighted that the system facilitates access to data, enhances efficiency in processing applications, and enables better tracking of procedures. Based on the research findings, suggestions for possible improvements to the ISCSD system were provided, aiming to further facilitate the work of professionals.
Secondary keywords: information and communication technology;centre for social work;exercising rights to public funds;ISCSD;Krpan;
Type (COBISS): Bachelor thesis/paper
Study programme: 1000529
Thesis comment: Univ. v Ljubljani, Fak. za upravo
Pages: IX, 42 str.
ID: 19929434