diplomsko delo
Magda Seidl (Author), Dimitar Hristovski (Mentor)

Abstract

Diplomsko delo opisuje, kako je uvedba informacijskega sistema Krpan (v nadaljevanju IS Krpan) vplivala na zaposlene na področju socialnih transferjev na Centrih za socialno delo (v nadaljevanju CSD). Cilj uvedbe novega IS Krpan na CSD je izboljšanje načina poslovanja organa. Namen diplomskega dela je ugotoviti, kako zaposleni na področju socialnih transferjev vidijo prednosti in slabosti IS Krpan ter opredeliti izboljšave pri poslovanju. V raziskovalnem delu smo opravili anketo med zaposlenimi na CSD Celje in rezultate ponazorili z grafikoni. S tem namenom smo preučili zadovoljstvo zaposlenih na CSD, ki se vsakodnevno soočajo z uporabo IS Krpan. Predstavili smo rezultate raziskave in navedli predloge možnih izboljšav IS Krpan. Uvedba IS Krpan je prispevala k določenim izboljšavam, ki jih opažajo tudi zaposleni. Glavni izboljšavi sta boljša preglednost zadev in dokumentov ter vodenje enotnega dokumentarnega gradiva. Kot pomanjkljivost IS Krpan ugotavljamo povečan obseg administrativnega dela. Rezultati kažejo, da bo v prihodnje potrebna še dodatna nadgradnja IS Krpan, ki bo učinkovita, hitra in v korist predvsem uporabnikom storitev. Ključno pri tem pa je sodelovanje ponudnikov storitev, to je Ministrstva za javno upravo (v nadaljevanju MJU) in stroke (posamezni CSD), saj smo mnenja, da je to ključ do uspeha.

Keywords

Center za socialno delo;uveljavljanje pravic iz javnih sredstev;denarna socialna pomoč;socialni transferji;informacijski sistem;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UL FU - Faculty of Administration
Publisher: [M. Seidl]
UDC: 004:364-3:061.1(497.4)(043.2)
COBISS: 179325699 Link will open in a new window
Views: 31
Downloads: 3
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Other data

Secondary language: English
Secondary title: Analysis of a selected information system in the field of publictransfers
Secondary abstract: The diploma work describes how the introduction of the Krpan information system (hereinafter IS Krpan) affected employees in the field of social transfers at the Centers for Social Work (hereinafter CSD). The goal of introducing the new IS Krpan at the CSD is certainly to improve the way the body operates. The purpose of the diploma work is to find out how employees in the field of social transfers see the benefits and weaknesses of IS Krpan and to identify improvements in the business. In the research part, we conducted a survey among the employees of CSD Celje and illustrated the results with charts. With this aim, we achieved the satisfaction of CSD employees who are faced with the use of IS Krpan on a daily basis. We presented the results of the research and listed suggestions for possible improvements to IS Krpan. The introduction of IS Krpan has contributed to certain improvements, which are also noticed by employees. The main improvements are better transparency of cases and documents and management of uniform documentary material. We find the increased volume of administrative work to be a drawback of the information system. The results show that an additional upgrade of IS Krpan will be needed in the future, which will be efficient, fast and primarily to the benefit of the user's service. Of course, the key here is the cooperation of service providers, that is, the Ministry of Public Administration (hereafter MJU) and professionals (individual CSDs), as we believe that this is the key to success.
Secondary keywords: Centre for Social Work;Assertion of the Rights from Public Funds;Cash Social Assistance;Social Transfers;Information System;
Type (COBISS): Bachelor thesis/paper
Study programme: 1000530
Embargo end date (OpenAIRE): 1970-01-01
Thesis comment: Univ. v Ljubljani, Fak. za upravo
Pages: 1 spletni vir (1 datoteka PDF (VII, 47 str.))
ID: 21923955