Vpliv stresa na delovnem mestu natakarja

diplomsko delo

Ema Blaznik (Author), Polona Šprajc (Mentor)

Abstract

Namen diplomskega dela je bil ugotoviti, kakšen je vpliv stresa na delovnem mestu natakarja oziroma natakarice. V teoretičnem delu je predstavljeno, kaj sploh je stres, kateri so viri stresa, znaki, posledice in kakšno je spopadanje z njim. Sledijo opis in razlaga stresa na delovnem mestu, viri, znaki in posledice ter načini, kako se spopadati s takšno vrsto stresa. Na koncu teoretičnega dela smo se osredotočili na stres, ki ga doživljajo zaposleni v poklicu natakarja oziroma natakarice, in prav tako na vire, znake in posledice stresa pri njih. Pri teoretičnem delu smo uporabili metodo deskripcije in kompilacije. V raziskovalnem delu diplomskega dela pa je raziskan izključno stres na delovnem mestu natakarja oziroma natakarice. Z anketo smo pridobili odgovore o vplivu stresa na natakarje in natakarice. Ugotovili smo, da so zaposleni v povprečju občasno (od dva- do trikrat tedensko) pod vplivom stresa. Vir stresa, ki najmočneje vpliva na njih, je premalo spoštovanja. Najpogostejši opaženi znaki stresa so nepotrpežljivost, razdražljivost in slaba volja. Kot posledica stresa se najpogosteje pojavijo spremembe razpoloženja. Pri spopadanju s stresom se jih največ odloči za pogovor s prijateljem oziroma prijateljico.

Keywords

stres;stres na delovnem mestu natakarja;natakar in natakarica;vzroki stresa;posledice stresa;

Data

Language:	Slovenian
Year of publishing:	2024
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	[E. Blaznik]
UDC:	331.4
COBISS:	197515779
Views:	7
Downloads:	2
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	The impact of stress in the workplace of a waiter
Secondary abstract:	The purpose of the thesis is to determine the impact of stress in the workplace of a waiter and waitresses. The theoretical part introduces what stress is, its stressors, signs, consequences and how to cope with it. Later, we describe and explain workplace stress, including its stressors, signs, consequences and coping mechanisms. Towards the end of the theoretical section, we specifically focus on the stress experienced by employees in the waiter and waitress profession, including stressors, signs and consequences. In the theoretical part, we will use the descriptive and compilation method. In the research part of the thesis, we exclusively investigate stress in the workplace of waiters and waitresses. Through a survey, we obtained responses regarding the impact of stress on waiters and waitresses. We found that employees are on average occasionally (2 to 3 times a week) under the influence of stress. The most significant stressor affecting them is lack of respect. The most commonly observed signs of stress are impatience or irritability and bad mood. The most frequent consequence of stress is mood swings. In coping with stress, most of them chose to talk to a friend.
Secondary keywords:	Delovni stres;Univerzitetna in visokošolska dela;
Type (COBISS):	Bachelor thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za organizacijske vede
Pages:	VI, 49 f.
ID:	23368532