diplomsko delo
Pia Fenko (Author), Karmen Veis (Author), Mojca Medič (Reviewer), Tina Starc (Mentor), Laura Dolenc (Co-mentor)

Abstract

Uvod: Nasilje nad zdravstvenimi delavci je v zdravstvenem sistemu pogost pojav, ki predstavlja vedno večji problem (od verbalne zlorabe, groženj do fizičnega napada). Radiološki inženirji, so mu kot pomemben del zdravstvenega osebja, prav tako v veliki meri izpostavljeni. Namen: Namen diplomskega dela je raziskati tematiko nasilja na delovnem mestu radioloških inženirjev, torej raziskati vrste nasilja, kdo jih izvaja, katere skupine radioloških inženirjev so bolj dovzetne, dejavnike tveganja, odzive na nasilje in njegove posledice, kakšni so predlogi za zmanjšanje nasilja ter ali imajo razmere v državi vpliv na pojav nasilja na delovnem mestu radioloških inženirjev. Metode dela: Izvedli smo sistematični pregled znanstvene in strokovne literature. Pri iskanju domače in tuje literature smo uporabili različne podatkovne baze, in sicer Google Scholar, PubMed, Springer Link in ScienceDirect. Pri identifikaciji smo si pomagali s ključnimi besedami kot so workplace violence, radiographer OR radiologic technologist, mobing, nasilje na delovnem mestu, agresija. Upoštevali smo, da so bili članki dostopni v celoti in izdani med letoma 2005 in 2024, v angleškem ali slovenskem jeziku ter da so bili udeleženci izključno radiološki inženirji. Nanašati so se morali na tematiko nasilja radioloških inženirjev pri njihovem delu. Rezultati: Iz skupno pridobljenih 4512 rezultatov, smo s pomočjo izključitvenih kriterijev v diplomskem delu uporabili 11 člankov. Razvrstili smo jih po avtorju in naslovu, letnici in državi izdaje, številu udeležencev, namenu, metodah dela ter ugotovitvah. Razprava in zaključek: Ugotovili smo, da je verbalno nasilje najpogostejša oblika nasilja nad radiološkimi inženirji, izvajajo ga predvsem pacienti in njihovi svojci. Najbolj so mu izpostavljene ženske radiološke inženirke in radiološki inženirji z manj delovnih izkušenj. Med dejavnike tveganja uvrščamo med drugim dolge čakalne vrste, premalo zaposlenih, zlorabo alkohola in drog. Veliko radioloških inženirjev ignorira incident, drugi pa se obrnejo na nadrejene ali bližnje. Mnogi radiološki inženirji, ki so nasilje doživeli poročajo o depresiji, anksioznosti in slabših delovnih sposobnostih, nekateri celo o samomorilskem vedenju. Podani predlogi izboljšav so večje število zaposlenih, vzpostavitev izobraževalnih kampanij in varnostnih protokolov. Razmere v državi ter značilnosti bolnišnic in pacientov znatno vplivajo na pojav nasilja, saj nizke plače in slabi delovni pogoji radioloških inženirjev, prispevajo k nasilnemu vedenju na delovnem mestu. Razumevanje nasilja je ključno za razvoj učinkovitih preventivnih strategij in smernic za zaščito zdravja in varnosti radioloških inženirjev ter za ustvarjanje varnega delovnega okolja na radioloških oddelkih.

Keywords

diplomska dela;radiološka tehnologija;nasilje na delovnem mestu;radiološki inženirji;mobing;agresija;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UL ZF - University College of Health Studies
Publisher: [P. Fenko
UDC: 616-07
COBISS: 201738499 Link will open in a new window
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Other data

Secondary language: English
Secondary title: Radiographers and workplace violence
Secondary abstract: Introduction: Violence against healthcare workers is a common and growing problem in the healthcare system (ranging from verbal abuse, threats and physical assault). Radiographers are, as an important part of the healthcare workforce, also highly exposed to it. Purpose: The aim of this thesis is to explore the topic of workplace violence among radiographers, i.e. to investigate the types of violence, who perpetrates it, which groups of radiographers are more susceptible, the risk factors, the reactions and consequences it has, the suggestions for reducing violence, and whether the state of the country has an impact on the occurrence of violence in the workplace among radiographers. Methods: We carried out a review of the scientific and professional literature using descriptive methods. We searched domestic and foreign literature using different databases, namely Google Scholar, PubMed, Springer Link and ScienceDirect. We identified key miseries such as workplace violence, radiographer OR radiologic technologist, mobbing OR workplace violence, aggression. We considered that the articles were available in full and published between 2005 and 2024, in English or Slovene, and that the participants were exclusively radiographers. They had to relate to the topic of violence against radiographers in the course of their work. Results: From a total of 4512 results, we used the exclusion criteria to select 11 articles for the thesis. We classified them according to the author, title, year of publication, country of publication, number of participants, purpose, methods of work and findings. Discussion and conclusion: We found that verbal violence is the most common form of violence against radiographers, mostly perpetrated by patients and their relatives. Women radiographers with less work experience are the most susceptible to it. Risk factors include long waiting times, staff shortages, alcohol and drug abuse. Mostly radiographers ignore the incident, while others turn to their superiors or relatives. Many radiographers report depression, anxiety and poorer work skills, some even suicidal behaviors. Suggestions for improvement include increasing staff numbers, introducing educational campaigns and safety protocols. The situation in the country and the characteristics of hospitals and patients have a significant impact on the occurrence of violence, as low wages and poor working conditions of radiographers contribute to violent behaviors in the workplace. Understanding violence is key to developing effective prevention strategies and policies to protect the health and safety of radiographers and to create a safe working environment in radiology departments.
Secondary keywords: diploma theses;radiologic technology;workplace violence;radiographers;mobbing;aggression;
Type (COBISS): Bachelor thesis/paper
Study programme: 0
Thesis comment: Univ. v Ljubljani, Zdravstvena fak., Oddelek za radiološko tehnologijo
Pages: 32 str.
ID: 24549518