Monika Bohinec (Author)

Abstract

Prispevek obravnava stiske zaposlenih na centrih za socialno delo in v nevladnih organizacijah s področij du- ševnega zdravja, nasilja in zasvojenosti. Viri poklicnega stresa zaposlenih izhajajo iz nezadostne razvitosti mre- že služb, primanjkovanja podpornih in nastanitvenih storitev ter programov na področju socialnega varstva, neučinkovite občinske in državne stanovanjske politike, kadrovskih normativov in primanjkljajev ter sprememb v zdravstvenem sistemu. Zaposleni doživljajo etične dileme, konfliktnost vlog in stalen občutek nemoči, saj sta zagotavljanje podpore in izboljšanje kakovosti življenja poslanstvi socialnega dela in če tega ni mogoče udejanjati v praksi, se posledice kažejo v kontinuiranem doživljanju stresa, izgorelosti in posredni travmatizaciji strokovnega kadra. Večina uporabnikov in uporabnic na področju socialnega varstva ima večplastne travmatične izkušnje, to pa lahko ob neustreznih delovnih razmerah negativno vpliva na duševno zdravje in kakovost dela zaposlenih. Socialno delo je uvrščeno med deficitarne poklice, zato bi se socialna politika in delodajalci morali ukvarjati z izboljševanjem delovnih razmer na tem področju.

Keywords

poklicni stres;izgorelost;delovne razmere;posredna travma;sekundarna travmatizacija;podporne službe;

Data

Language: Slovenian
Year of publishing:
Typology: 1.01 - Original Scientific Article
Organization: UL FSD - Faculty of Social Work
UDC: 364.4.08:159.94
COBISS: 221757187 Link will open in a new window
ISSN: 0352-7956
Views: 21
Downloads: 0
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Other data

Secondary language: English
Secondary title: Characteristics of the distress experienced by professionals in social care sector
Secondary abstract: The distress of social workers in centres for social work and NGOs in the fields of mental health, violence and addiction is addressed. Sources of occupational stress for staff arise from the underdevelopment of the service network, the lack of support and accommodation services and programmes in the field of social care, ineffec- tive municipal and state housing policies, staffing norms and shortages, and changes in the health care system. Employees face ethical dilemmas, role conflicts and a constant sense of powerlessness, as providing support and improving quality of life are the missions of social work and if this cannot be put into practice, the conse- quences manifest themselves in ongoing stress, burnout and secondary traumatisation of professionals. Most users of social care have multiple traumatic experiences, which, in inadequate working conditions, can have a negative impact on the mental health and quality of work of social work practitioners. Social work is identified as a deficit profession in Slovenia, and social policy as well as employers should be concerned with improving the quality of working environment in this field.
Secondary keywords: occupational stress;burnout;work conditions;vicarious trauma;secondary traumatisation;support services;
Type (COBISS): Article
Pages: str. 197-215
Volume: ǂLetn. ǂ63
Issue: ǂšt. ǂ3
Chronology: 2024
ID: 25660820