Analiza in predlogi za izboljšave izbranega poslovnega procesa

diplomsko delo

Andreja Križnar (Author), Anamarija Leben (Mentor), Tina Jukić (Co-mentor)

Abstract

Neučinkoviti poslovni procesi zmanjšujejo konkurenčnost organizacije na trgu. Organizacije so zato primorane upravljati s svojimi poslovnimi procesi, prepoznavati in prenavljati neučinkovite procese za lažje prilagajanje spremembam. Pri tem si lahko pomagajo z analizo in modeliranjem procesov. Namen diplomskega dela je obravnavati poslovni proces odkupa in prodaje blaga (natančneje sadja in zelenjave), ki poteka v poslovni enoti Kmetijsko gozdarske zadruge Sloga Kranj z. o. o. – Odkup zelenjave. Z analizo nameravamo ugotoviti prednosti in slabosti trenutnega procesa ter predlagati izboljšave. Metodologija raziskovanja vključuje podrobno analizo poslovnega procesa od prejema naročila do izdaje blaga iz skladišča. Pri tem je uporabljena BPMN (Business Process Model and Notation) metoda za modeliranje in prikaz procesnih aktivnosti in tokov za lažjo vizualizacijo procesa. S to metodo je bil proces analiziran in prikazan z diagramom, kar je omogočilo lažji vpogled v njegove prednosti ter slabosti. Ugotovljene in predstavljene so prednosti poslovnega procesa ter izpostavljene priložnosti za izboljšave. Ena izmed prednosti je transparentnost v skladišču, ki se odraža v sledljivosti določene serije blaga. Pa vendar lahko hiter tempo poslovanja povzroči napake v vseh fazah poslovnega procesa, kar predstavlja njegovo slabost. Upoštevanje predlaganih izboljšav bi omogočilo hitrejše izvajanje poslovnega procesa, boljše upravljanje virov ter posledično večjo konkurenčnost. Rezultati diplomskega dela predstavljajo praktičen prispevek za Kmetijsko gozdarsko zadrugo Sloga Kranj z. o. o., saj ponuja osnovo za bodoče optimizacije in prenove poslovnih procesov, kar lahko pozitivno vpliva na njeno poslovno uspešnost. Hkrati diplomsko delo predstavlja vpogled drugim organizacijam; s kakšnim pristopom lahko analizirajo lastne poslovne procese za namene nadaljnjih optimizacij.

Keywords

poslovni proces;BPMN diagram;modeliranje;upravljanje poslovnih procesov;

Data

Language:	Slovenian
Year of publishing:	2025
Typology:	2.11 - Undergraduate Thesis
Organization:	UL FU - Faculty of Administration
Publisher:	[A. Križnar]
UDC:	005.8:004(497.4)(043.2)
COBISS:	241551107
Views:	155
Downloads:	56
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Analysis and suggestions for improvements for the selected business process
Secondary abstract:	Inefficient business processes reduce an organization's competitiveness in the marketplace. This requires organizations to manage their business processes, identify inefficient processes, and redesign them to better adapt to changes. Analysis and modelling can help them to do this. The thesis aims to examine the business process of buying and selling goods (more specifically, fruit and vegetables), which takes place in the business unit of the Kmetijsko gozdarska zadruga Sloga Kranj z. o. o. – Purchase of vegetables. By the analysis, we aim to identify the strengths and weaknesses of the current process and propose improvements. The research methodology includes a detailed analysis of the business process from the receipt of the order to the release of the goods from storage. The BPMN (Business Process Model and Notation) method is used to model and display process activities and flows to help envision the process. The process was analysed and presented in a diagram form, allowing for easier insight into its strengths and weaknesses. The strengths of the business process are identified and presented, and opportunities for improvement are highlighted. One of the strengths is the transparency in the storage area, which is reflected in the traceability of a certain batch of goods. However, the fast pace of business can lead to errors at all stages of the business process, which is a disadvantage. Implementing the proposed improvements would enable faster business process execution, better resource management, and increased competitiveness. The results of the thesis represent a practical contribution to the KGZ Sloga Kranj z.o.o. because it offers a basis for future optimizations and redesign of business processes which can have a positive impact on its business competitiveness and performance. At the same time, it offers other organizations insight into an approach for analyzing their business processes for the purposes of further optimization.
Secondary keywords:	business process;BPMN diagram;modelling;business process management;
Type (COBISS):	Bachelor thesis/paper
Study programme:	1000530
Thesis comment:	Univ. v Ljubljani, Fak. za upravo
Pages:	IX, 42 str.
ID:	26726705