ocenjevanje kakovosti storitev
Katja Jus (Author), Zlatko Jančič (Mentor)

Abstract

Navidezno nakupovanje

Keywords

Navidezno nakupovanje;Storitve;Kakovost;Zadovoljstvo;Potrošniki;

Data

Language: Slovenian
Year of publishing:
Source: Ljubljana
Typology: 2.11 - Undergraduate Thesis
Organization: UL FDV - Faculty of Social Sciences
Publisher: [K. Jus]
UDC: 366(043.2)
COBISS: 29794141 Link will open in a new window
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Downloads: 185
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Other data

Secondary language: English
Secondary keywords: Mystery shopping;Services;Quality;Satisfaction;Consumers;
Type (COBISS): Bachelor thesis/paper
Thesis comment: Univ. v Ljubljani, Fak. za družbene vede
Pages: 76 str.
Keywords (UDC): social sciences;družbene vede;safeguarding the mental and material necessities of life;socialno delo;socialna pomoč;stanovanje;zavarovalstvo;consumerism;potrošništvo;
ID: 46475
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