Merila za oceno kakovosti poteka prog javnega prometa

Abstract

Keywords

Data

Language:	Slovenian
Year of publishing:	2009
Source:	Ljubljana
Typology:	2.11 - Undergraduate Thesis
Organization:	UL FGG - Faculty of Civil and Geodetic Engineering
Publisher:	[E. Celcer]
UDC:	656.022+656.132:656.222(043.2)
COBISS:	4684385
Views:	2642
Downloads:	475
Average score:	0 (0 votes)
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Other data

Secondary language:	English
Secondary title:	Public transport fixed routes quality indicators
Secondary abstract:	The choice of line routes has a significant effect on the quality of service (QoS) of a public transit system. It has a direct influence on travel times and it defines the size of the area covered by a public transit system. Performance measures of QoS in public transit can be divided in two main categories; measures of availability and measures of comfort and convenience. Using different indicators when describing these measures, we can evaluate the entire public transit system as well as individual segments of the system, such as transit stops and separate bus line routes. Travel time concerns user comfort and convenience and can be evaluated considering the entire system of line routes. It is one of the factors with the greatest influence on the user’s decision to use the public transit service. On the other hand, the coverage area concerns system availability and is a basic requirement, necessary for taking public transit service into consideration as an alternative means of transport. Other factors describing system availability are service capacity, operating times, service frequency and provision of information concerning service availability. Factors relating to performance measure of comfort and convenience are beside travel times also service cost, service reliability, safety, etc. In this work, performance measures for evaluation of QoS in public transit are defined and explained in detail. Moreover, the analysis of a present status of quality of public transit line routes is performed for two representative route segments of public bus transit in municipality of Ljubljana. The level of quality is evaluated through the comparison of public transit travel times relative to travel times using private automobile, and through the estimation of service coverage.
Secondary keywords:	public transport;quality of service;quality measures;service coverage area;travel time;availability;
File type:	application/pdf
Type (COBISS):	Undergraduate thesis
Thesis comment:	Univ. Ljubljana, Fakulteta za gradbeništvo in geodezijo
Pages:	XII, 65 str.
Type (ePrints):	thesis
Title (ePrints):	Public transport fixed route quality indicators
Keywords (ePrints):	javni promet;kakovost storitev;merila za oceno kakovosti;pokritost območja;potovalni čas;razpoloţljivost
Keywords (ePrints, secondary language):	public transport;quality of service;quality measures;service coverage area;travel time;availability
Abstract (ePrints):	Potek prog je pomemben dejavnik, ki vpliva na kakovost javnega prometa. Vpliva na potovalne čase in pokritost območja z mreţo linij javnega prometa. Merila kakovosti javnega prometa lahko razdelimo v dejavnike razpoloţljivosti in dejavnike udobja oziroma prikladnosti. Z omenjenimi dejavniki lahko ločeno ocenimo celoten sistem javnega prevoza in posamezne elemente: segmente linij in postajališča. Potovalni čas zadeva udobje uporabnika in se ocenjuje za celoten sistem storitve. Je eden pomembnejših vplivov na odločitev posameznika o uporabi javnega prevoza, medtem ko je razpoloţljivost osnovni pogoj, da posameznik lahko upošteva javni prevoz kot opcijo. Med dejavnike razpoloţljivosti spadajo poleg pokritosti območja še kapaciteta storitve, čas obratovanja, pogostost prihodov vozil ter moţnost informiranja o delovanju storitve. Na udobje in prikladnost vplivajo poleg potovalnega časa še stroški, zanesljivost storitve, varnost ob uporabi storitve itd. V diplomski nalogi so prikazana različna merila za oceno kakovosti javnega prevoza. Opravljena je tudi analiza trenutnega stanja kakovosti poteka prog na dveh relacijah mestnega potniškega prometa v Mestni občini Ljubljana. Kakovost poteka prog je ocenjena s primerjavo potovalnih časov pri uporabi javnega prometa in osebnega avtomobila ter z oceno pokritosti območja z mreţo linij javnega prometa.
Abstract (ePrints, secondary language):	The choice of line routes has a significant effect on the quality of service (QoS) of a public transit system. It has a direct influence on travel times and it defines the size of the area covered by a public transit system. Performance measures of QoS in public transit can be divided in two main categories; measures of availability and measures of comfort and convenience. Using different indicators when describing these measures, we can evaluate the entire public transit system as well as individual segments of the system, such as transit stops and separate bus line routes. Travel time concerns user comfort and convenience and can be evaluated considering the entire system of line routes. It is one of the factors with the greatest influence on the user’s decision to use the public transit service. On the other hand, the coverage area concerns system availability and is a basic requirement, necessary for taking public transit service into consideration as an alternative means of transport. Other factors describing system availability are service capacity, operating times, service frequency and provision of information concerning service availability. Factors relating to performance measure of comfort and convenience are beside travel times also service cost, service reliability, safety, etc. In this work, performance measures for evaluation of QoS in public transit are defined and explained in detail. Moreover, the analysis of a present status of quality of public transit line routes is performed for two representative route segments of public bus transit in municipality of Ljubljana. The level of quality is evaluated through the comparison of public transit travel times relative to travel times using private automobile, and through the estimation of service coverage.
Keywords (ePrints, secondary language):	public transport;quality of service;quality measures;service coverage area;travel time;availability
ID:	8310943