(magistrsko delo)
Natalija Vičar (Author), Majda Pajnkihar (Mentor), Klavdija Čuček-Trifkovič (Co-mentor)

Abstract

Nasilje na delovnem mestu se pojavlja v vseh delovnih okoljih in tako tudi v zdravstveni negi. Zato je potrebno, da nasilje oziroma mobing prepoznamo in pravilno ukrepamo, s čimer nasilje preprečimo ali vsaj zmanjšamo njene posledice, ki ga nasilje povzroča. V magistrskem delu smo se osredotočili na pojav nasilja med zaposlenimi na področju zdravstvene nege v eni izmed slovenskih bolnišnic. Zanimalo nas je, v kakšnem obsegu zasledimo nasilje, katere oblike nasilja se pojavljajo v zdravstveni negi in kdo izvaja največ nasilja. Metodologija raziskovanja. Izvedli smo presečno pregledno populacijsko raziskavo, ki je bila narejena na vzorcu 121 zaposlenih v zdravstveni negi v eni izmed slovenskih bolnišnic. Z analizo anonimnega vprašalnika, povzetega od Delovne skupine za nenasilje v zdravstveni negi, smo zbrali podatke, ki smo jih statistično obdelali. Odgovore na odprta vprašanja smo obdelali z analizo besedila. Dobljene rezultate smo primerjali z rezultati raziskave o nasilju v zdravstveni negi, ki je bila izvedena v Sloveniji leta 1999. Rezultati. Z izvedeno raziskavo smo dokazali, da je nasilje na delovnem mestu v zdravstveni negi prisotno in je primerljivo z rezultati raziskav, ki so bile narejene na tem področju. Največ je bilo zaznanega psihičnega nasilja, ki mu sledi fizično, ekonomsko in v malem odstotku spolno nasilje. Sklep. Nasilje je potrebno čim prej zaznati, prepoznati, ga obravnavati in žrtvi nasilja ponuditi ustrezno pomoč. Iz raziskave je razvidno, da je v največji meri prisotno psihično verbalno nasilje, zato bi bilo potrebno dati poudarek na izobraževanju iz profesionalne komunikacije. Žrtvi nasilja je potrebno omogočiti čim krajšo, enostavno in zaupanja vredno pot reševanja nasilja.

Keywords

nasilje;delovno mesto;nenasilje;mobing;zdravstvena nega;

Data

Language: Slovenian
Year of publishing:
Typology: 2.09 - Master's Thesis
Organization: UM PF - Faculty of Law
Publisher: [N. Vičar]
UDC: 343.541:614.253.5(043.2)
COBISS: 2079396 Link will open in a new window
Views: 2288
Downloads: 484
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Other data

Secondary language: English
Secondary title: MOBBING AT WORKPLACE IN NURSING
Secondary abstract: Workplace harassment occurs in every work sphere and so we can also find in healthcare. This is the main reason, why we have to recognize it and to answer it in the proper way and consequently prevent it or at least reduce its consequences. In dissertation we have focused on the phenomenon of violence among workers in health care in the one of the Slovenian hospitals. We focused on the extent to which traces the violence itself, which forms of violence occur in the health care and who is the one who carry out violence among the workers. Research methodology. We carried out transparently cross-sectional population survey, which was conducted on a sample of 121 employees in health care in one of the Slovenian hospitals. With analysis of anonymous questioner, summarized from Delovna skupina za nenasilje v zdravstveni negi (Workgroup for nonviolence in healthcare), we gathered the information and facts and showed them graphically. Answers to open questions we analyzed with text analysis. All documents and information that we gathered through the questioner, we compared with results of Slovenian research on harassment in health care from year 1999. Results. With research that we made, it is proved that workplace harassment exists in health care and it is comparable with results of other researches which were made within this field. In terms of forms of harassment it was proved that the most presented is psychologically violence, followed by physically, economically and very small percentage of sexual harassment. Conclusion. It is important to perceive, recognize and treat harassment as soon as possible and offer proper help to the victims of violence. The study shows that there is big percentage of psychological verbal abuse and because of this it is necessary to emphasize the education in professional communication. To victims of violence should be enabled the shortest, easiest and also the trustworthy way of solving the violence.
Secondary keywords: violence;harassment;workplace;nonviolence;mobbing;healthcare;
URN: URN:SI:UM:
Type (COBISS): Master's thesis/paper
Thesis comment: Univ. v Mariboru, Fak. za zdravstvene vede
Pages: VI, 53 f., 14 f. pril.
ID: 8702758