Obvladovanje konfliktov v podjetju

diplomsko delo

Darko Rožman (Author), Duško Uršič (Mentor)

Abstract

Konflikti so prisotni v našem vsakdanjem življenju. Vsak dan slišimo, beremo in se pogovarjamo o konfliktih med političnimi strankami, družinskimi člani, podjetji. Nobena izjema pa niso niti konflikti na delovnem mestu v organizaciji. Pogosto se jih branimo, saj imajo konflikti negativen pred zvok, v diplomski nalogi pa smo se naučili in predstavili tudi pozitivne lastnosti konfliktov, ki so koristni za razvoj podjetja. Vzrok za nastanek konfliktov je lahko naša nepripravljenost na spremembe ali pa tudi način upravljanja podjetja, ki je neprilagodljiv za nove izzive okolja. V praksi ni podjetja kjer ne bi bili prisotni konflikti. Podjetje, ki trdi, da znotraj njega ni konfliktov živi v iluziji. Konflikte je potrebno reševati in ne bežati pred njimi, kajti v tem primeru se lahko situacija samo poglobi in poslabša. Za uspešno reševanje konflikta je potrebno poznati njegov izvor, nato pa se lahko lotimo reševanja le-tega. V podjetju je veliko vzrokov, ki lahko privedejo do nastanka konfliktov, kot so preobremenjenost z delom, prenizka plača, različni cilji in interesi zaposlenih, zato je potrebno vzpostaviti dobro vodstvo in organizacijo, ki mora uspešno upravljati z nastalimi konflikti.

Keywords

podjetje;medosebni odnosi;medosebne komunikacije;konflikti;reševanje;upravljanje;posledice;obvladovanje;

Data

Language:	Slovenian
Year of publishing:	2013
Typology:	2.11 - Undergraduate Thesis
Organization:	UM EPF - Faculty of Economics and Business
Publisher:	[D. Rožman]
UDC:	005.574
COBISS:	11432732
Views:	1803
Downloads:	205
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Managing conflicts in company
Secondary abstract:	Conflicts are present in our daily lives. Every day we hear, read and talk about the conflict between the political parties, family members, companies. No exception are neither conflict in the workplace in the organization. Often they are defended, because they sounds negative. In the thesis we have learned and presented the positive characteristics of conflict, which are useful for the development of the company. Cause of conflict, it is our reluctance to change, or the method of enterprise management, which is inflexible to new environmental challenges. In practice, there is no company without conflicts. The company, which claims that there is no conflict within him live in illusion. Conflicts need to be addressed and not run from them, because in this case, the situation may only deepen and worsen. To successfully deal with conflict is necessary to know its origin, then we can start to solve it. The company has many causes that can lead to the emergence of conflict, such as work overload, low pay, different objectives and interests of the employees, it is necessary to establish good leadership and organization must successfully manage the resulting conflicts.
Secondary keywords:	conflict;conflict management;intrapersonal conflict;the consequences of conflict;conflict resolution;communication;interpersonal relations;
URN:	URN:SI:UM:
Type (COBISS):	Undergraduate thesis
Thesis comment:	Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages:	52 str.
ID:	8725800