Posebnosti komunikacije z onkološkim bolnikom

(diplomsko delo)

Jan Škorjanc (Author), Barbara Donik (Mentor)

Abstract

Izhodišča: Dobra komunikacija je temelj kvalitetne oskrbe onkoloških bolnikov in nam pomaga, da lažje prepoznamo telesne in čustvene spremembe pri bolnikih s težko in pogosto tudi neozdravljivo boleznijo, kar pa je zelo pomembno, saj jim lahko le tako najbolje pomagamo. Poleg tega pa lahko s prijaznim ter empatičnim odnosom in komunikacijo pozitivno vplivamo na počutje in zadovoljstvo bolnikov. Namen diplomskega dela je bil predstaviti posebnosti komunikacije z onkološkim bolnikom. Metodologija: V empiričnem delu diplomskega dela smo uporabili kvantitativno metodologijo. Izvedli smo študijo. Podatke smo zbrali s pomočjo anonimnega anketnega vprašalnika, ki je sestavljen iz 18 vprašanj zaprtega tipa. Anketirali smo člane Društva za boj proti raku Velenje in Skupine za samopomoč bolnikom z rakom Velenje. V raziskavi so sodelovali člani omenjenega Društva in Skupine. Pridobljene podatke smo obdelali in uredili s pomočjo programov Microsoft Word in Microsoft. Rezultati: Z raziskavo smo ugotovili, da so bili onkološki bolniki v veliki večini zadovoljni z odnosom zdravstvenega osebja do njih. Največ koristnih informacij so pridobili od zdravnikov. Najbolj pa v odnosu z medicinskimi sestrami cenijo prijaznost, profesionalen odnos, pozitivno naravnanost, iskrenost in spoštovanje zasebnosti. Diskusija in zaključek: Sklenemo lahko, da je komunikacija z onkološkimi bolniki na splošno dobra. Ena večjih težav pa so bile premalo jasne in nerazumljive informacije s strani medicinskih sester. Pomembno je, da se zavedamo pomena dobre komunikacije z onkološkim bolnikom, saj lahko z dobro komunikacijo pridobimo bolnikovo zaupanje in spoštovanje, ter tako vplivamo na boljše medsebojno sodelovanje, boljše počutje in zadovoljstvo bolnikov kakor tudi na pozitiven izid zdravljenja.

Keywords

komunikacija;veščine komunikacije;onkološki bolniki;rak;paliativna oskrba;smrt;žalovanje;

Data

Language:	Slovenian
Year of publishing:	2014
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FZV - Faculty of Health Sciences
Publisher:	[J. Škorjanc]
UDC:	616-083:316.772.4(043.2)
COBISS:	2053796
Views:	1543
Downloads:	372
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Specifics of communication with oncology patients
Secondary abstract:	Starting points: A good communication is the basis for a quality care of oncological patients and it helps us to recognise physical and emotional changes in patients with severe or incurable diseases, which could be very important in finding the best solutions for them. In addition, with kind and emphatic relationship and communication we can positively influence on the well-being and contentment of the patients. The purpose of the thesis was to present the specifics in communication with oncological patients. Methodology: In the empirical part of the thesis, the quantitative method was used. We performed a study. An anonymous questionnaire with, 18 closed typed questions was used. In study participated 35 members of The Velenje Association for the Fight against Cancer and by The Velenje Support Group for Patients with Cancer. The data was analysed and organised with Microsoft Office programs. Results: The study showed that oncological patients are mostly satisfied with the attitude of medical staff towards them. They get the most valuable information from the doctors. The patients appreciate kindness, professional attitude, positivity, honesty and respect for privacy that is shown from the nurses. Discussion and conclusion: We can conclude that the communication with the oncological patients is in general good. One of the biggest problems, according to the study results, was unclear and incomprehensible information given from the nurses. It is very important to understand the importance of a good communication with oncological patients, which leads to trust worthy and respectful relationship with patients, better interactions, well-being and satisfaction of patients and it is also shown in a positive treatment outcome.
Secondary keywords:	communication;communication skills;oncological patients;cancer;palliative care;death;mourning;
URN:	URN:SI:UM:
Type (COBISS):	Bachelor thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za zdravstvene vede
Pages:	IV, 44 f., 6 f. pril.
ID:	8729551