diplomsko delo univerzitetnega študija
Lea Brajer (Author), Branko Lobnikar (Mentor)

Abstract

Povzetek Pomen čustvene in socialne inteligence vodstvenih kadrov vsak dan kaže svojo večjo pomembnost. Ljudje na vodilnih položajih se zavedajo, da je odnos do svojih zaposlenih, njihovo vključevanje v samo delovanje podjetja, ter medsebojna komunikacija ključnega pomena za uspešno delovanje podjetja, vendar še vseeno marsikateri vodja o tem ne želi slišati nič. Veliko lažje je ukazovati in razdeliti naloge med zaposlene, kot pa se ukvarjati s tem, kdo je primeren za kakšno delovno mesto, kako se nekdo počuti na svojem delovnem mestu in poslušati predloge zaposlenih, kako bi lahko naredili določene stvari drugače oziroma boljše. Zadovoljstvo, predanost delu in motivacija so lastnosti, ki bi si jih želel vsak vodja za svoje zaposlene. Da pa imaš delavce, ki z veseljem prihajajo na delo, pa je v veliki meri odvisno od vodje — uspešnega vodje. V diplomskem delu predstavljam, kakšna so merila za dobrega vodjo in kako velik pomen imata pri tem čustvena in socialna inteligenca. Izvedla sem tudi anketni vprašalnik med 100 zaposlenimi, kjer se je pokazalo, da zaposleni niso najbolj zadovoljni z vodilnimi kadri v njihovih organizacijah. Zaposleni bi si želeli več izobraževanja za področje njihovega dela, radi bi svobodno izražali svoje mnenje in občutke glede dela ter bolj sodelovali pri oblikovanju ciljev znotraj organizacije. Za zaposlene je tudi zelo pomembno, da vodje informacije za delo posredujejo na razumljiv način, kar pa bi lahko, glede na odgovore anketiranih, izboljšali. Vodje glede na rezultate ankete še vedno ne znajo oziroma nočejo sprejemati konstruktivnih kritik na svoj račun ter premalokrat pohvalijo dobro opravljeno delo svojih podrejenih. V podjetjih je tudi premalo poudarka na kreativnosti in inovativnosti zaposlenih. Prav tako so slabo razviti sistemi napredovanja, ki bi omogočali, da najboljši zasedejo najboljše položaje.

Keywords

čustvena inteligenca;socialna inteligenca;vodenje;vodje;diplomske naloge;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UM FVV - Faculty of Criminal Justice
Publisher: L. Brajer]
UDC: 159.956:005(043.2)
COBISS: 2860778 Link will open in a new window
Views: 1417
Downloads: 417
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Other data

Secondary language: English
Secondary abstract: Summary – The importance of emotional and social intelligence for successful leadership The importance of emotional and social intelligence of leaders shows its greater importance every day. People in leading positions are aware that the attitude to their employees, their involvement in the operation of enterprises, and mutual communication are crucial to the successful operation of the company, but still many of them don't want to hear anything about it. It's a lot easier to do and divide tasks between employees, such as dealing with who is suitable for a post, how someone feels in his workplace and listen to the suggestions of employees of how can they do things differently or better. Contentament, dedication to the job and motivation are characteristics that every leader would want from their employees. But if you want workers who are happy to come to work, you have to be a successful leader. In my diploma is presented what are the criteria of a successful leader and how important is for a leader to develope emotional and social intelligence. With the questionnaire's help, research shows, that the employees are not very content with the enviroment they work in. Employees would like to have more education oriented workspace, more freely express their opinion and feelings obout their work and be more involved about companies future goals. Very important to employees is a simple and understanding information delivery system which has to be improved. Research shows that managers can not accept constructive criticism and rarely recognize and commend good working employees. Companies don’t give enough attention to creativity and inovations and they dont have a good advancement sistem that would take the best employees on leading positions.
URN: URN:SI:UM:
Type (COBISS): Bachelor thesis/paper
Thesis comment: Univ. v Mariboru, Fak. za varnostne vede, Ljubljana
Pages: 59 str.
ID: 8730105