Razvoj CRM aplikacije na podlagi platforme v oblaku

diplomsko delo

Simon Repar (Author), Rok Rupnik (Mentor)

Abstract

Z razmahom računalništva v oblaku se spreminja način uporabe tehnologij in hkrati ponuja možnost za razvoj sodobnejših storitev. Namen diplomske naloge je raziskati možnost razvoja aplikacije na tem področju. V delu sta opisana razvoj poslovne aplikacije na platformi Force.com. Integracija med različnimi platformami, ki je primarna naloga aplikacije, zahteva kar nekaj poznavanja sodobnih tehnologij. Raziskali bomo tovrstne tehnologije in jih ovrednotili v povezavi s Force.com. Glavni del aplikacije poganja Java na platformi Heroku. Postavljena je na oblačni platformi, zato so na kratko opisani tudi koncepti, kot so SaaS, PaaS in IaaS. Še posebej se dotaknemo CRM sistemov, saj je CRM, katerega z našo aplikacijo povezujemo s fokusiranim sistemom za izvajanje trženjskih akcij, središče njene uporabe. Poleg tehnične rešitve pa bomo opisali tudi postopek priprave aplikacije za objavo na spletno tržišče AppExchange, ki je del opisanega CRM-ja.

Keywords

CRM;platforma kot storitev;računalništvo v oblaku;AppExchange;integracija;Force.com;računalništvo;univerzitetni študij;diplomske naloge;

Data

Language:	Slovenian
Year of publishing:	2014
Typology:	2.11 - Undergraduate Thesis
Organization:	UL FRI - Faculty of Computer and Information Science
Publisher:	[S. Repar]
UDC:	004.7:658.8(043.2)
COBISS:	1536178627
Views:	1601
Downloads:	479
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	ǂThe ǂdevelopment of CRM aplication based on platform in the cloud
Secondary abstract:	With the rapid cloud computing growth, the way we use technologies is changing and at the same time it offers a great possibility to develop new modern services. The purpose of the diploma thesis is to research the possibility of developing applications in this area. The thesis describes the development of business applications on the Force.com platform. Integration between different platforms, which is the primary task of application, requires wide knowledge of modern technologies. We are going to evaluate the relation to the Force.com platform. The main part of the developed application is Java powered, hosting by Heroku platform. Later on we briefly describe cloudy concepts such as SaaS, PaaS and IaaS. Specifically we describe the CRM system, as it is the center of our application, which associates CRM with focused system for e-mail marketing. In addition to the technical solution, we describe the steps for publishing application to the AppExchange marketplace.
Secondary keywords:	CRM;platform as a service;cloud computing;AppExchange;integration;Force.com;computer science;diploma;
File type:	application/pdf
Type (COBISS):	Undergraduate thesis
Study programme:	1000475
Thesis comment:	Univ. v Ljubljani, Fak. za računalništvo in informatiko
Pages:	73 str.
ID:	8739581