Merjenje in obvladovanje kompleksnosti diagramov poslovnih procesov

magistrsko delo

Blaž Cegnar (Author), Gregor Polančič (Mentor)

Abstract

Namen magistrskega dela je bil ustvariti pregled nad področjem merjenja in obvladovanja kompleksnosti v diagramih poslovnih procesov. Tako smo s sistematičnim pregledom literature identificirali 43 ustreznih raziskav, s pomočjo katerih smo zbrali in opisali 65 metrik kompleksnosti in številna priporočila za zmanjševanje kompleksnosti diagramov. Zbirka metrik in dobrih praks je lahko v pomoč snovalcem diagramov pri ugotavljanju in zagotavljanju njihove kakovosti na splošno, pa tudi pri merjenju in izboljševanju specifičnih vidikov kompleksnosti diagramov. V nadaljevanju bi bilo smiselno raziskavo dopolniti s točnejšimi podatki o validiranosti in praktični uporabnosti posameznih metrik, z dodatnim pregledom literature za vsako izmed njih.

Keywords

diagram procesa;merjenje kompleksnosti;metrike;sistematični pregled;

Data

Language:	Slovenian
Year of publishing:	2015
Typology:	2.09 - Master's Thesis
Organization:	UM FERI - Faculty of Electrical Engineering and Computer Science
Publisher:	[B. Cegnar]
UDC:	004.775(043.2)
COBISS:	19272214
Views:	827
Downloads:	154
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Measuring and Managing The Complexity of Business Process Diagrams
Secondary abstract:	The purpose of our work was to provide an overview of measuring and managing of complexity in business process diagrams. Utilizing the systematic literature review we identified 43 relevant articles from which we collected 65 complexity metrics and numerous recommendations for reducing diagram complexity. Diagram modelers can use this collection of metrics and good practices to establish and ensure good quality of diagrams in general, but also to measure and improve specific aspects of diagram complexity. The reasonable next step in further research would be to provide more accurate data on the validity and practical usability of each metric with a systematic review for each of them.
Secondary keywords:	process diagram;complexity measurement;metrics;systematic literature review;
URN:	URN:SI:UM:
Type (COBISS):	Master's thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za elektrotehniko, računalništvo in informatiko, Informatika in tehnologije komuniciranja
Pages:	VIII, 120 f.
ID:	9055883