Abstract
V prispevku proučujemo pomembnost komponent, ki sestavljajo storitev dopolnilno prostovoljno zdravstveno zavarovanje (DPZZ). Raziskovalni model večkomponentne storitve smo preverili z modeliranjem strukturnih enačb (SEM) na vzorcu 300 slovenskih uporabnikov te storitve. Ugotovili smo, da je storitev DPZZ sestavljena iz petih komponent, ki jim uporabniki pripisujejo različno pomembnost, da največjo pomembnost pripisujejo komponentam način plačevanja zavarovalne premije, dodatna zavarovalna kritja in kakovost zavarovalnih storitev, da je zelo malo uporabnikov storitve DPZZ, ki so naklonjeni zamenjavi zdravstvene zavarovalnice, ter da obstaja značilna razlika med uporabniki, ki so zamenjavi zdravstvene zavarovalnice naklonjeni, in tistimi, ki temu niso naklonjeni, le v pomembnosti komponente mnenja javnosti. Pri drugih komponentah značilnih razlik nismo našli.
Keywords
storitve;zdravstveno zavarovanje;zdravstvo;zavarovalnice;
Data
Language: |
Slovenian |
Year of publishing: |
2013 |
Typology: |
1.01 - Original Scientific Article |
Organization: |
UM EPF - Faculty of Economics and Business |
UDC: |
368:614.2 |
COBISS: |
11471132
|
ISSN: |
0547-3101 |
Parent publication: |
Naše gospodarstvo
|
Views: |
902 |
Downloads: |
37 |
Average score: |
0 (0 votes) |
Metadata: |
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Other data
Secondary language: |
English |
Secondary title: |
Service components and their importance in health insurance changes |
Secondary abstract: |
This article examines the importance of components comprising the service complementary voluntary health insurance (CVHI). The multi-component service research model was tested using structural equation modeling (SEM) with a sample of 300 Slovenian users of this service. The authors found that the CVHI service consists of five components to which users attach different importance. Users attach the highest importance to mode of payment of insurance premiums, additional insurance coverage, and the quality of insurance services. Very few CVHI users would change their health insurance company, and a significant difference exists between users who favor changing health insurance companies and those who do not, albeit only in the importanceof public opinion. For other components, no significant differences were found. |
URN: |
URN:NBN:SI |
Type (COBISS): |
Not categorized |
Pages: |
str. 14-25 |
Volume: |
ǂLetn. ǂ59 |
Issue: |
ǂšt. ǂ3/4 |
Chronology: |
2013 |
DOI: |
10.7549/ourecon.2013.3-4.02 |
ID: |
9106930 |