Razvoj spletnega portala v nadzornem centru za storitve pri mobilnem operaterju

diplomsko delo visokošolskega strokovnega študija, Informatika v organizaciji in managementu

Žiga Vodušek (Author), Uroš Rajkovič (Mentor)

Abstract

Nadzorni center za storitve pri mobilnem operaterju zahteva večizmensko delo, kar otežuje pretok aktualnih informacij. Zaradi velikega števila različnih informacij in novih sistemov, se je v delovnem procesu pokazala potreba po izdelavi spletnega portala, ki bi služil kot baza znanja. Opravili smo obsežno raziskavo na spletu, da smo ugotovili, kakšni so svetovni trendi spletnih strani in s kakšnimi orodji se lotiti same izdelave spletnega portala. Spletni portal smo ustvarili v priljubljenem odprtokodnem sistemu Joomla!, ki smo ga predhodno namestili na lokalni strežnik WAMP. V programu Artisteer smo izdelali spletno predlogo portala. Vsebino na spletnem portal smo oblikovali z razširitvami, ki so že del sistema Joomla!, ali pa smo jih prenesli s spleta. Po izdelavi spletnega portala smo podali še kritično oceno po SWOT analizi, ki služi kot ocena uporabnosti izdelanega spletnega portala. Rešitev na težave obstoječega stanja so zaposleni sprejeli kot dobrodošlo pomoč pri delovnem procesu. Rešitev omogoča pregleden in zanesljiv dotok aktualnih informacij, kar zmanjšuje možnost napak in skrajša odzivni čas.

Keywords

Joomla!;WAMP;spletni portal;

Data

Language:	Slovenian
Year of publishing:	2016
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	[Ž. Vodušek]
UDC:	004.42
COBISS:	7520787
Views:	888
Downloads:	83
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	THE DEVELOPMENT OF A WEB PORTAL IN A NETWORK OPERATIONS CENTER AT A MOBILE NETWORK OPERATOR
Secondary abstract:	Work process at a network operations centre of a mobile network operator is organized in shifts, which hinders the flow of current information. The need for creating a web portal to serve as a knowledge base became apparent due to the large number of different information and new systems involved in the work process. We carried out an extensive web research in order to establish the worldwide web page trends and to find the tools best suited for their design. The web portal was created using a popular open-source system Joomla!, which we have previously installed on the local WAMP server. We created the web portal’s template using Artisteer. The content was designed using extensions that are already a part of the Joomla! system, or were downloaded from the internet. We used SWOT analysis to perform a critical assessment of the usefulness of the designed web portal. The solution to the existing issues was accepted among the employees as a useful tool in the work process. The solution enables a transparent and reliable flow of current information, which reduces the possibility of errors and shortens response times.
Secondary keywords:	Joomla!;WAMP;Artisteer;sweb portal;
URN:	URN:SI:UM:
Type (COBISS):	Undergraduate thesis
Thesis comment:	Univ. v Mariboru, Fak. za organizacijo dela
Pages:	36 f.
ID:	9122970