Informacijski sistem za podporo odločanju za mala podjetja z ekološko prehrano

magistrsko delo, Management informacijskih sistemov, Sistemi za podporo odločanju

Jasna Peternel (Author), Miroljub Kljajić (Mentor)

Abstract

Magistrsko delo se osredotoča na razvoj informacijskih sistemov za podporo odločanju za mala podjetja, ki se ukvarjajo z ekološko prehrano. Odločanje predstavlja ključno komponento uspešnosti podjetja, ki mora biti ustrezno podprto z informacijsko tehnologijo. Merjenje uspešnosti informacijskih sistemov (IS) postaja vse bolj pomembno. V magistrskem delu smo za merjenje uspešnosti sistema za podporo odločanju prilagodili posodobljen D&M model uspešnosti IS. Model uspešnosti IS za mala podjetja je vseboval tri neodvisne spremenljivke (kvaliteto informacijskega sistema, kvaliteto informacij, kvaliteto storitev) in odvisno spremenljivko (zadovoljstvo uporabnikov). Konceptualni model smo z uporabo sistemske dinamike preoblikovali v vzročno-zančni diagram s pozitivnimi in negativnimi zankami. Za pridobivanje podatkov smo razvili anketni vprašalnik v obliki spletne ankete, ki temelji na prilagojenem modelu uspešnosti sistemov za podporo odločanju. Vprašalnik je bil distribuiran izbranim malim podjetjem, ki se ukvarjajo z ekološko prehrano. Kvantitativno pridobljene podatke smo nadalje statistično obdelali ter preverili raziskovalne hipoteze. Ugotovili smo, da kvaliteta informacij in kvaliteta storitev vplivata na zadovoljstvo uporabnikov, medtem ko kvaliteta IS nima vpliva.

Keywords

malo podjetje;sistem za podporo odločanju;uspešnost IS;

Data

Language:	Slovenian
Year of publishing:	2016
Typology:	2.09 - Master's Thesis
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	[J. Peternel]
UDC:	005
COBISS:	7648019
Views:	953
Downloads:	100
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Decision support system for small organic food businesses
Secondary abstract:	Our study focuses on decision support systems for small organic food businesses. The essential component of small and medium business success is decision making that has to be supported by information technology. Measuring the success of information systems (IS) has become a very important issue. An adaption of the DeLone and McLean IS model was designed for the study. The IS success model for small businesses included three independed variables (system quality, information quality, service quality) and one dependent variable (user satisfaction). The conceptual model was converted into a system dynamics influence diagram. Web based questionnaire for data collection was developed on the basis of adopted IS success model for small businesses. The said questionnaire was distributed to selected small organic food companies worldwide. Data analysis was performed and research hypotheses were tested. Results suggest that information quality and service quality influence user satisfaction, while IS quality doesn't affect it.
Secondary keywords:	small business;decision support system;IS success;system dynamics;
URN:	URN:SI:UM:
Type (COBISS):	Master's thesis
Thesis comment:	Univ. v Mariboru, Fak. za organizacijske vede
Pages:	60 str.
ID:	9148710