Varnost brezgotovinskega plačevanja pri spletnem nakupu

diplomsko delo visokošolskega strokovnega študija Varnost in policijsko delo

Danijela Cebe (Author), Igor Bernik (Mentor)

Abstract

Z razvojem interneta se je razmahnilo elektronsko poslovanje, ki med drugim zajema tudi elektronsko trgovanje in nakupovanje v spletnih trgovinah. Pri tovrstnem nakupu je mogoče izvesti plačilo z različnimi plačilnimi instrumenti, ki smo jih v nalogi tudi podrobno opredelili. Posebej smo izpostavili varnost plačevanja preko spleta ter prednosti in slabosti pri takšnem načinu plačevanja. S pomočjo anketnega vprašalnika smo izvedli raziskavo in analizirali pridobljene rezultate. Rezultate anketnega vprašalnika in teoretičnih ugotovitev smo uporabili pri preverjanju predhodno zastavljenih hipotez. Ugotovili smo, da je glede na raziskavo ciljna skupina nakupovalcev v spletnih trgovinah najvišja v starostni skupini od 41 do 50 let. Pri spletnem nakupovanju prevladuje ženski spol; rezultati tudi kažejo, da je nekoliko več nakupovalcev v domačih spletnih trgovinah, kot plačilno sredstvo prevladuje brezgotovinsko plačilo, ki mu kupci v večini zaupajo. Največ zlorab je pri plačilu s plačilnimi karticami, vendar nihče od anketirancev še nima izkušenj z zlorabo, so pa z njo v glavnem vsi seznanjeni.

Keywords

spletno nakupovanje;brezgotovinsko plačevanje;plačilne kartice;varnost;informacijska varnost;zlorabe;preprečevanje;diplomske naloge;

Data

Language:	Slovenian
Year of publishing:	2016
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FVV - Faculty of Criminal Justice
Publisher:	D. Cebe]
UDC:	004.056:[336.717.13+004.738.5](043.2)
COBISS:	3235562
Views:	973
Downloads:	147
Average score:	0 (0 votes)
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Other data

Secondary language:	English
Secondary title:	CREDIT CARD PAYMENT SECURITY AND ONLINE SHOPPING
Secondary abstract:	The content of this thesis focuses on the safety of none-cash payment at online shopping. The development of the Internet has also resulted in the development of the electronic commerce, which includes e-commerce and in this thesis exposed shopping in online stores. With that kind of purchase you can pay using various payment instruments, which we are more specified on it. We are focusing on security of payment at online shopping and the advantages and disadvantages in such a mode of payment. Theoretical findings we verified in the empirical part, where we use a questionnaire and analyze the results that we acquire. The results of the questionnaire and theoretical considerations we also used for checking the previous set hypotheses, through which we determined that: according to a study target group of online shoppers is highest in the group of age from 41 to 50 years; according to the results online shopping is most common at the female; the results show that slightly more shoppers buy online at home shops; most common isnone-cash paymentand the customers trust in this kind of payment; the results show that most of them use credit cards, which is consequently the most abuse, but in the case of the respondents, no one has experienced none-cash payment abuse, but almost everyone is familiar with them.
Secondary keywords:	online shopping;online trading;payment instruments;non-cash payment;security;abuses;
URN:	URN:SI:UM:
Type (COBISS):	Bachelor thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za varnostne vede, Ljubljana
Pages:	52 str.
ID:	9223616