Zadovoljstvo zaposlenih v Zdravstvenem domu Ljubljana Vič

diplomsko delo univerzitetnega študija Organizacija in management kadrovskih in izobraževalnih sistemov

Tina Donko (Author), Gozdana Miglič (Mentor), Alenka Brezavšček (Co-mentor)

Abstract

V diplomskem delu smo predstavili, kako pomembno je zadovoljstvo zaposlenih. Želeli smo poudariti, da so kljub napredni tehnologiji, za uspešno opravljeno delo v zdravstvu še vedno ključni ljudje. Medicinske sestre s svojim vedenjem in delom ustvarjajo organizacijsko vzdušje, ki ga bolj kot v katerem koli drugem poklicu občutijo tudi pacienti. Diplomsko delo je razdeljeno na teoretični in empirični del. V teoretičnem delu diplomskega dela se seznanimo z organizacijskim vzdušjem ter zadovoljstvom zaposlenih, z dimenzijami organizacijskega vzdušja, pri katerih se osredotočimo na medsebojno sodelovanje, možnosti za dodatno izobraževanje, pogoje dela, ter na poklicni razvoj oziroma rast kariere. Spoznamo motivacijo in dejavnike, ki vplivajo na zadovoljstvo ter merjenje, načrtovanje, spreminjanje in ohranjanje organizacijskega vzdušja in zadovoljstva zaposlenih. Preučimo pomen, ki ga imata organizacijsko vzdušje in zadovoljstvo na uspešnost organizacije. V empiričnem delu smo preučevali zadovoljstvo medicinskih sester v Zdravstvenem domu Ljubljana Vič. Podatki so bili zbrani z anketnim vprašalnikom. Na podlagi analize dobljenih rezultatov smo ugotovili, da so medicinske sestre v povprečju enako zadovoljne, ne glede na stopnjo izobrazbe ali dolžino delovne dobe ter da so nekoliko bolj zadovoljne z medsebojnim sodelovanjem ter možnostmi za dodatno izobraževanje, nekoliko manj s pogoji dela in najmanj s poklicnim razvojem oziroma rastjo kariere. V zaključku diplomske naloge so podani predlogi za izboljšanje zadovoljstva posameznih dimenzij ter s tem splošnega zadovoljstva, ki vpliva na delovno uspešnost zaposlenih in posledično tudi na uspešnost organizacije.

Keywords

organizacijsko vzdušje;dimenzije organizacijskega vzdušja;zadovoljstvo zaposlenih;

Data

Language:	Slovenian
Year of publishing:	2017
Typology:	2.11 - Undergraduate Thesis
Organization:	UM FOV - Faculty of Organizational Sciences
Publisher:	[T. Donko]
UDC:	331.1
COBISS:	7882259
Views:	1021
Downloads:	125
Average score:	0 (0 votes)
Metadata:

Other data

Secondary language:	English
Secondary title:	Employee satisfaction in Health center Ljubljana Vič
Secondary abstract:	In this thesis we presented the importance of employee satisfaction. We wanted to emphasize that despite advanced technology, people remain key to successfully executed work in the health sector. Nurses with their conduct and work create an organizational climate, which is, more than in any other profession, felt also by the patients. The thesis is divided into theoretical and empirical part. In the theoretical part of the thesis we are acquainted with the organizational climate and employee satisfaction, with dimensions of organizational climate where we focus on mutual cooperation, opportunities for additional education, working conditions and professional development or career growth. We get to know the motivation and factors which influence satisfaction and also measuring, planning, changing and maintaining of the organizational climate and employee satisfaction. We also examine the meaning that the organizational climate and satisfaction have for the successfulness of the organization. In the empirical part we looked into the satisfaction of nurses in the Ljubljana Vič health centre. The data from the nurses was collected through a questionnaire. Based on the analysis of the results we established that the nurses are on average equally satisfied, regardless of the level of education or length of service, and that they are somewhat more satisfied with mutual cooperation and possibilities for additional education, slightly less with the working conditions and the least of all with professional development or career growth. Conclusion of the thesis offers suggestions for improvement of the satisfaction in individual dimensions and with it the general satisfaction which affects the professional performance of the employees and consequently the performance of the organization.
Secondary keywords:	organizational climate;dimensions of organizational climate;employee satisfaction;satisfaction factors;successfulness;
URN:	URN:SI:UM:
Type (COBISS):	Bachelor thesis/paper
Thesis comment:	Univ. v Mariboru, Fak. za organizacijske vede
Pages:	42 f.
ID:	9248135