diplomsko delo
Andrej Skok (Author), Jože Benčina (Mentor)

Abstract

Ugotavljanje zadovoljstva strank po metodi SERVQUAL na upravni enoti

Keywords

upravne enote;model SERVQUAL;kakovost storitev;javna uprava;diplomske naloge;

Data

Language: Slovenian
Year of publishing:
Typology: 2.11 - Undergraduate Thesis
Organization: UL FU - Faculty of Administration
Publisher: [A. Skok]
UDC: 35:005.336.3(043.2)
COBISS: 3904174 Link will open in a new window
Views: 905
Downloads: 538
Average score: 0 (0 votes)
Metadata: JSON JSON-RDF JSON-LD TURTLE N-TRIPLES XML RDFA MICRODATA DC-XML DC-RDF RDF

Other data

Secondary language: English
Type (COBISS): Undergraduate thesis
Thesis comment: Univ. v Ljubljani, Fak. za upravo
Pages: VIII, 43 str.
ID: 9584386