diplomsko delo
Mojca Babič (Author), Samo Bobek (Mentor)

Abstract

Elektronsko bančništvo je vedno bolj razširjena in dopolnjena bančna storitev. V vsakdanjiku marsikaterega komitenta je že našlo prostor internetno in celo mobilno bančništvo. Bančne posle lahko opravljamo od kjerkoli in kadarkoli. V diplomskem delu smo se odločili opredeliti pojem elektronskega bančništva, podrobneje pa smo predstavili internetno in mobilno bančništvo, kot dve sodobni bančni poti za opravljanje bančnih storitev. Predstavili smo prednosti in slabosti tako internetnega bančništva, kakor tudi mobilnega bančništva. V nadaljevanju smo pregledali ponudbo slovenskih bank na področju internetnega in mobilnega bančništva. V zadnjem delu diplomske naloge predstavljamo rezultate raziskave, s katero smo želi ugotoviti predvsem kateri dejavniki pomembno vplivajo na uporabo internetnega in mobilnega bančništva in katera možnost opravljanja bančnih poslov preko internetnega in mobilnega bančništva je splošni javnosti najpomembnejša. Banke se zavedajo, da je internetno in mobilno bančništvo v današnjem času nuja, zato svojo ponudbo vedno znova dopolnjujejo in nadgrajujejo. Komitentom je potrebno prisluhniti in jim ponuditi sodobne storitve. Banke so primorane spremeniti način poslovanja, saj tudi njim te spremembe prinašajo prihranek stroškov in časa in ne le njihovim komitentom, predvsem pa konkurenčne prednosti, ki so zelo pomembne v današnjem času, ko je konkurenca na trgu vedno hujša.

Keywords

elektronsko poslovanje;elektronsko bančništvo;mobilno poslovanje;internet;

Data

Language: Slovenian
Year of publishing:
Source: Maribor
Typology: 2.11 - Undergraduate Thesis
Organization: UM EPF - Faculty of Economics and Business
Publisher: [M. Babič]
UDC: 336.71:004.738.5
COBISS: 10648604 Link will open in a new window
Views: 2876
Downloads: 394
Average score: 0 (0 votes)
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Other data

Secondary language: English
Secondary title: Internet and mobile banking - advantages and disadvantages
Secondary abstract: Electronic banking has lately become a highly developed banking service offering many features. There are hardly any customers today who have not yet used either online or mobile banking services in their everyday lives. Also, financial transactions may be conducted from any location and at any time. Firstly, the diploma paper discusses the term “electronic banking” and describes two modern ways of banking services in detail, online and mobile banking. The advantages as well as the disadvantages of both services, online and mobile banking, are presented. Further on, the diploma paper includes a generic overview of which online and mobile services are being offered by different Slovenian banks. The last part of the diploma paper focuses on the question of which factors most contribute to the use of online or mobile banking services and which application used within the online or mobile banking service is regarded as the most important one by the customers. The results of the research are included in the paper. Nowadays, banks are aware of the fact that online and mobile banking services are in fact a necessity. It is also for this reason that banks are constantly developing and upgrading new features. It is essential to know that the customers need to be listened to and they need to have modern ways of banking introduced to them. In order to improve time- and cost-efficiency, for the banks as well as for the customers, the banks should change the existing methods of conducting business. Moreover, the changes in conducting business would make them more competitive on the market, which is today very important, since the competition on the market is becoming tougher every day.
Secondary keywords: electronic banking;online banking;mobile banking;banking business;modern ways of banking;
URN: URN:SI:UM:
Type (COBISS): Undergraduate thesis
Thesis comment: Univ. v Mariboru, Ekonomsko-poslovna fak.
Pages: 59 str.
Keywords (UDC): social sciences;družbene vede;economics;economic science;ekonomija;ekonomske vede;finance;finance;money;monetary system;banking;stock exchanges;denar;monetarni sistem;bančništvo;borzništvo;science and knowledge;organization;computer science;information;documentation;librarianship;institutions;publications;znanost in znanje;organizacije;informacije;dokumentacija;bibliotekarstvo;institucije;publikacije;prolegomena;fundamentals of knowledge and culture;propaedeutics;prolegomena;splošne osnove znanosti in kulture;computer science and technology;computing;data processing;računalniška znanost in tehnologija;računalništvo;obdelava podatkov;computer communication;computer networks;računalniške komunikacije;računalniška omrežja;networks according to area covered;omrežja glede na prostranost;network interconnection;internetworking;medsebojno povezovanje omrežij;medomrežanje;
ID: 998647