Business process management - at the crossroads

Monika Klun (Avtor), Peter Trkman (Avtor)

Povzetek

Purpose: Business process management (BPM) has received much focus throughout the years, yet there have been calls questioning the future of BPM. This paper aims to ex-plore the current state of the field through a dynamic literature review and identify the main challenges for its future development. Design/methodology/approach: A dynamic co-citation network analysis identifies the “evolution” of knowledge of BPM and the most influencing works. The results present the developed subthemes of BPM in the form of clusters. Findings: The focus within the field has shifted from facilitating wide-ranging business performance improvements to creating introverted optimizations within a particular BPM subgroup. The BPM field has thus experienced strong fragmentation throughout the years and has accrued into self-fueling subareas of BPM research such as business process modeling and workflow management. Those subareas often neglect related dis-ciplines in other management, process modeling, and organizational improvement fields. Research limitations/implications: The study is limited by the initial keyword choice of the authors. The subsequent co-citation analysis ameliorates the subjectivity since it produces a dataset of papers and contributions based on references. Originality/value: A new combination of historical development and state-of-the-art of the BPM field, by employing a co-citation and cluster analysis. This dynamic literature review presents the current state of the theoretical core and attempts to identify the crossroads that BPM has reached. The study can be replicated in the future to the track the changes in the field.

Ključne besede

management;poslovni proces;strategija;modeli;business process;strategy;models;

Podatki

Jezik:	Angleški jezik
Leto izida:	2018
Tipologija:	1.02 - Pregledni znanstveni članek
Organizacija:	UL EF - Ekonomska fakulteta
UDK:	659.2:004
COBISS:	24429030
ISSN:	1463-7154
Matična publikacija:	Business process management journal
Št. ogledov:	852
Št. prenosov:	821
Ocena:	0 (0 glasov)
Metapodatki:

Ostali podatki

Sekundarni jezik:	Slovenski jezik
Sekundarne ključne besede:	management;poslovni proces;strategija;modeli;
Vrsta dela (COBISS):	Članek v reviji
Strani:	str. 786-813
Letnik:	ǂVol. ǂ24
Zvezek:	ǂiss. ǂ3
Čas izdaje:	2018
DOI:	10.1108/BPMJ-11-2016-0226
ID:	11548792