Mobilna aplikacija za podporo CRM procesov

Povzetek

Ključne besede

Podatki

Jezik:	Slovenski jezik
Leto izida:	2012
Tipologija:	2.11 - Diplomsko delo
Organizacija:	UL FRI - Fakulteta za računalništvo in informatiko
Založnik:	[M. Karimović]
UDK:	004(043.2)
COBISS:	9403476
Št. ogledov:	76
Št. prenosov:	5
Ocena:	0 (0 glasov)
Metapodatki:

Ostali podatki

Sekundarni jezik:	Angleški jezik
Sekundarni naslov:	Mobile application for the support of CRM processes
Sekundarni povzetek:	Nowadays a mobile phone is an essential »instrument« of the modern man. It has become a loyal companion and a personal assistant of almost every person. That is why we chose to create a mobile application for our diploma thesis. This application will facilitate work for marketers, commercialists and all the people that require a simple and fast access to their clients’ data and business history for their work. With the help of this application they will have on overview of all current customer communication at any moment, even outside of office, and also the tasks they are required to complete in a certain time frame. In the thesis we described the development of a mobile application for Android platform using web technologies and PhoneGap framework. We start by describing the technologies that were used for a successful implementation of the application. Following is a description of CRM (customer relationship management) and its significance for a better and successful operation of a company. The central part contains a presentation of PhoneGap, which is based on HTML, CSS and JavaScript. PhoneGap is a cross-platform framework that translates source code into native applications for several operating systems. Furthermore we describe the development of the application from the identification of requirements, planning, realization and the use itself. It was developed using web technologies and translated via PhoneGap framework into an application for a mobile device running on the Android platform. The use of the app is presented through the user interface. The conclusion contains our findings and ideas for further development, which refer mostly to expanding the functionality of the application.
Sekundarne ključne besede:	mobile application;CRM;PhoneGap;computer science;computer and information science;diploma;
Vrsta datoteke:	application/pdf
Vrsta dela (COBISS):	Diplomsko delo/naloga
Komentar na gradivo:	Univ. v Ljubljani, Fak. za računalništvo in informatiko
Strani:	51 str.
ID:	24142479