Absentizem v povezavi z dejavniki delovnega mesta

diplomsko delo visokošolskega strokovnega študija Organizacija in management poslovnih in delovnih sistemov

Tadeja Godec (Avtor), Zvone Balantič (Mentor)

Povzetek

Absentizem opredelimo kot bolniško odsotnost, ki podjetju predstavlja strošek, ki pa se mu ob pravilnih ukrepih lahko izogne oz. ga minimalizira. Večina podjetij v Sloveniji spremlja stopnjo absentizma, saj iz tega ugotavljajo aktualno dinamiko pogostosti. V diplomski nalogi smo proučevali absentizem v povezavi z delovnimi mesti. Pri opredelitvi dejavnikov, ki vplivajo na absentizem smo izhajala iz Bilbanove (2012) opredelitve in se osredotočili oz. raziskali primernost psihosocialnih dejavnikov v podjetju XX. Raziskavo smo izpeljali s pomočjo anketnega vprašalnika, kjer je sodelovalo 281 delavcev podjetja XX. Pridobili smo podatke o mnenju zaposlenih glede ustreznosti psihosocialnih dejavnikov, ki so eden izmed vplivov na stopnjo absentizma (obseg dela, tempo dela, nadzor dela, socialna podpora in nezadovoljstvo z delom). Dobljene podatke iz različnih delovnih mest smo analizirali in rezultate primerjali z namenom ugotavljanja zadovoljstva s psihosocialnimi dejavniki. Sledili smo tudi morebitnim razlikam in odstopanjem med posameznimi delovnimi mesti, za katera smo izračunali tudi stopnjo absentizma. Izračun stopnje absentizma je pokazal, da se stopnje absentizma razlikujejo glede na posamezno delovno mesto oz. oddelek. Podobno razvrstitev kot pri pojavu absentizma opažamo tudi pri psihosocialnih dejavnikih. Celovita analiza razkriva, da je najboljši oddelek Skladišče/logistika. Analiza anket je pokazala, da v podjetju praktično ni neupravičenega izkoriščanja bolniške odsotnosti. Prepoznali smo presenetljivo veliko stopnjo prisotnosti skritega absentizma (prezentizma), kar pomeni, da delavci hodijo v službo kljub zdravstvenim težavam. Pojav prezentizma je druga skrajnost, ki je prav tako škodljiva za organizacijo, saj se s tem neposredno povečuje absentizem in povzroča težje prepoznavne in prav tako visoke stroške dela. Na podlagi ugotovitev smo podali mnenje in možne rešitve za izboljšanje delovnih pogojev in posledično zmanjšanje stopnje absentizma. Vlaganje v zdravje in zadovoljstvo delavcev je dolgoročno najboljša naložba za uspešno poslovanje.

Ključne besede

absentizem;psihosocialni dejavniki;delovno mesto;

Podatki

Jezik:	Slovenski jezik
Leto izida:	2013
Tipologija:	2.11 - Diplomsko delo
Organizacija:	UM FOV - Fakulteta za organizacijske vede
Založnik:	[T. Godec]
UDK:	331.4
COBISS:	7251475
Št. ogledov:	1498
Št. prenosov:	211
Ocena:	0 (0 glasov)
Metapodatki:

Ostali podatki

Sekundarni jezik:	Angleški jezik
Sekundarni naslov:	ABSENTEEISM RELATED TO WORKPLACE FACTORS
Sekundarni povzetek:	Absenteeism is defined as sick leave which represents costs for the company, but by introducing correct measures these can be avoided or minimised. Most companies in Slovenia follow their rate of absenteeism, since it represents the basis for determination of the current dynamics of its frequency. In this diploma thesis, absenteeism is examined in relation to single jobs. When defining the factors which have an influence on absenteeism, the thesis follows the Bilban (2012) definition and concentrates on and researches the suitability of psychosocial factors in the company XX. The research was carried out by means of a survey questionnaire. 281 employees of the company XX participated in the survey. This way, the employees' opinion on the suitability of psychosocial factors, which represent one of the effects on the rate of absenteeism, (work load, work pace, work control, social support and work dissatisfaction) was acquired. The data acquired on various jobs were analysed and the results were compared in order to establish the satisfaction with the psychosocial factors. Possible differences and deviations between single jobs were researched and the rate of absenteeism was also determined for them. The calculation of the rate of absenteeism has shown differences between absenteeism rates of single jobs and departments. A similar ranking as in the occurrence of absenteeism has been observed in psychosocial factors. The all-round analysis has revealed that the department best rated is Warehouses/Logistics. The survey analysis shows that there is virtually no exploitation of sick leave in the company. On the contrary, a surprisingly high level of hidden absenteeism (presenteeism) has been recognised, which means that the employees go to work in spite of the health problems. The occurrence of presenteeism is another extreme which is just as harmful for the organisation, since it indirectly increases absenteeism and causes less recognisable and equally high labour costs. Based on these findings, the thesis states an opinion and possible solutions for an improvement of work conditions and consequently a reduction of the rate of absenteeism. Any investment in employee health and satisfaction is a long-term investment in successful business operation.
Sekundarne ključne besede:	absenteeism;job;psychosocial factors;
URN:	URN:SI:UM:
Vrsta dela (COBISS):	Diplomsko delo/naloga
Komentar na gradivo:	Univ. v Mariboru, Fak. za organizacijske vede
Strani:	59 f.
ID:	8728296